Business Details
We have been delivering expert door and security solutions across the United Kingdom since 1975, establishing a legacy of over fifty years in the industry. Our team of directly employed engineers provides a truly national 24-hour service, ensuring rapid response for both routine maintenance and emergency call-outs. We specialise in the design, installation, and servicing of automatic doors, industrial roller shutters, and advanced access control systems tailored to commercial and industrial premises. Our unique reprogrammable lock technology, including the Rielda range, offers clients enhanced security management without the need for costly cylinder replacements. We maintain rigorous professional standards as demonstrated by our ISO 9001:2008 accreditation for quality assurance systems. Our comprehensive service portfolio extends to fire and emergency escape doors, ensuring full compliance with BS EN16005:2012 and the Equality Act 2010.
We pride ourselves on a proactive approach to planned maintenance, helping clients meet health and safety obligations while minimising operational downtime. Our expertise covers the supply and installation of high-security safes, digital locks, and bespoke entrance systems for diverse sectors. We operate from our head office in Slough and regional branches in Northwich, Berkshire, Cheshire, Devon, and West Lothian to provide localised support nationwide. Our commitment to client satisfaction drives every project, from initial consultation through to long-term aftercare and reactive repair services. We believe that our unrivalled service level and focus on delivery distinguish the Universal brand from competitors in the door and security sectors. Choosing us means partnering with proven experts dedicated to exceeding the high standards we set for ourselves and our customers.
We pride ourselves on a proactive approach to planned maintenance, helping clients meet health and safety obligations while minimising operational downtime. Our expertise covers the supply and installation of high-security safes, digital locks, and bespoke entrance systems for diverse sectors. We operate from our head office in Slough and regional branches in Northwich, Berkshire, Cheshire, Devon, and West Lothian to provide localised support nationwide. Our commitment to client satisfaction drives every project, from initial consultation through to long-term aftercare and reactive repair services. We believe that our unrivalled service level and focus on delivery distinguish the Universal brand from competitors in the door and security sectors. Choosing us means partnering with proven experts dedicated to exceeding the high standards we set for ourselves and our customers.
Highlights and features
- We have over 50 years of door security experience.
- Our directly employed engineers provide 24-hour national coverage.
- We hold ISO 9001:2008 accreditation for quality assurance.
- Our unique Rielda reprogrammable locks eliminate cylinder replacement costs.
- We ensure compliance with BS EN16005 and Equality Act.
Services
Automatic Doors
We install and maintain BS EN16005-compliant automatic sliding and swing doors for commercial premises, ensuring safe, accessible entry for all users. Our proximity and push-button activation systems integrate seamlessly with access control to restrict unauthorised access while maintaining smooth traffic flow. Planned maintenance packages guarantee continued compliance and operational reliability, reducing downtime and costly emergency repairs.
Roller Shutters & Industrial Doors
We supply and fit solid or view-through roller shutters and sectional industrial doors, available in manual or motorised operation with key or remote activation. Our colour customisation options ensure aesthetic integration with commercial facades while delivering robust physical security for warehouses and loading bays. Nationwide reactive repair and planned servicing maintain operational safety and compliance with health and safety regulations.
Locks & Locksmith Services
We provide mortice locks, cylinders, and digital locks, including patented Rielda reprogrammable cylinders allowing instant code changes without hardware replacement. Our 24-hour national locksmith service handles emergency lockouts, break-in repairs, and master key systems for commercial and residential clients. All installations meet British Standards and ISO 9001 quality assurance for long-term reliability.
Access Control Systems
We install electronic keypad, proximity, and biometric access control systems, including Paxton Net2+, to manage authorised entry across single or multi-site premises. These integrate with automatic doors and roller shutters for a unified platform that monitors and restricts access in real time. Ongoing maintenance and remote management ensure system integrity and rapid response to credential updates or breaches.
Routine & Reactive Maintenance
We deliver nationwide routine and reactive maintenance for automatic doors, roller shutters, and fire exits, ensuring compliance with health and safety legislation and BS EN16005. Planned servicing identifies wear early, preventing failures that disrupt operations and compromise security or fire safety. Our directly employed engineers provide 24-hour emergency call-outs, guaranteeing rapid restoration of door functionality and compliance.
Reviews (3)
D. Brown
Apr 08, 2020
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Needed some work on a door, self closing device renewal and at least one glass pain. Called more than once. They are just around the corner and have been putting stickers on my shutters and cards through my letterbox for years. Except that when I called them, office hours, during the week, they said "Nobody available to speak to you, best to send an email." Sent email as directed and nearly two months later I think they're not going to reply.
Hoger
Nov 28, 2017
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Secured my recording studio in Beaconsfield - started and finished on time and very reasonable with it.
Suzy Costa
Feb 20, 2014
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Universal's customer service is excellent and after trying other installers I would not hesitate to use Universal again. They were on time, helpful and the installed the system without any trouble. I highly recommend them!
