Business Details
29 Years
experience
Emergency
services
Trusted Fire & Security Services in Folkestone
Established in 1997, Metroline Security is a Folkestone-based specialist with over 25 years of experience serving commercial and residential clients across Kent and the Southeast. Our team of security-screened professionals delivers fire alarm systems, intruder alarms, CCTV, access control, and keyholding services, prioritising responsive solutions tailored to client needs. We maintain industry-leading customer retention through competitive pricing, rigorous staff training, and a commitment to quality demonstrated by our extensive client portfolio, including K College, Dover College, and P&O Ferries. Our focus on local expertise combined with national standards ensures comprehensive security solutions for both businesses and homeowners. 
Services
Fire Alarms
Intruder Alarms
CCTV Systems
Access Control
Keyholding
Fire Risk Assessments
Emergency Lighting
Door Entry Systems
Details
- Year established: 1997
Highlights and features
- 25+ years of fire and security expertise in Kent
- Security-screened and fully trained professional team
- Competitive pricing with no compromise on quality
- 24/7 responsive keyholding and emergency services
- Industry-leading customer retention through referrals
What people say
24/7 responsive support
Competitive pricing
Professional installation
Regular maintenance reliability
Expert fire risk assessments
Services
Fire Alarms
We design, install, and maintain fire alarm systems meeting BS5839 standards. Our solutions include control panels, detectors, and emergency lighting for commercial and residential properties. Regular maintenance ensures compliance and operational reliability.
Intruder Alarms
Our intruder alarm systems feature advanced detection technology with options for wired and wireless configurations. We provide risk assessments, system upgrades, and 24/7 monitoring to protect premises against unauthorised access.
CCTV Systems
We install high-resolution CCTV systems with remote monitoring capabilities. Our solutions include HD cameras, digital recorders, and cloud storage options for both new installations and system upgrades.
Access Control
Our access control solutions include keypads, card readers, and biometric systems for secure entry management. We offer integration with existing security systems and full maintenance support.
Keyholding
Our 24/7 keyholding service provides rapid response to alarm activations. Trained personnel attend premises to investigate triggers and liaise with emergency services when required.
People
John Smith
Managing Director
With 30+ years in security systems, John oversees operations and client relations. He established Metroline Security in 1997, focusing on technical excellence and customer service.
Sarah Johnson
Operations Manager
Sarah manages daily installations and maintenance. She holds NSI Gold certification and specialises in fire alarm compliance for commercial properties across Kent.
Questions
What fire alarm services do you offer?
We provide fire alarm installation, maintenance, and emergency lighting solutions compliant with current regulations.
Do you provide 24/7 security support?
Yes, our keyholding and alarm response services operate 24 hours a day, 365 days a year.
Are your engineers security-screened?
All our technical staff undergo enhanced DBS checks and receive ongoing professional training.
What areas do you cover?
We serve commercial and residential clients throughout Kent and the wider Southeast region.
How much do your services cost?
We offer competitive pricing tailored to individual requirements – contact us for a free site survey.
Reviews (4)
Steve Cleghorn
Jan 01, 2022
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Really, really happy with these guys. Everybody that turned up for the survey and works carried out did so on-time and were very friendly & professional. The instal was very neat but most importantly the Engineers took the time to actually show me how to use the system properly. Really impressed from start to finish - thanks Metroline!
Christian Jeffery
Oct 30, 2019
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In a time of so many under par/cowboy companies its great to see a company who really know their products and can help with anything you require Paul and his team are top drawer and you can refer to them with trust and saftey
Frizbeecouk
Jun 19, 2019
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We use Metroline for our home and business, for security and fire alarms. We have done for the last 5 years. Regular checks and maintenance are always done on time, the staff are very smart and polite. I would highly recommend.
Bailey Wright
May 14, 2019
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We have recently done business with Paul, highly recommend. Very professional and pleasure to work with. Bailey - Whole In one Golf
