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Business Details
25 Years
experience
Emergency
services
Trusted Fire & Security Solutions in Orpington
Fire Action is an independent, family-run business specialising in commercial fire safety and electronic security solutions. Established in 2001, we have grown to become one of the South East's leading providers, serving diverse sectors including education, healthcare, and retail. Our BAFE and NSI Silver accreditations underscore our commitment to quality, with all work meeting rigorous British Standards. Our team of engineers, some with up to 45 years' experience, delivers tailored installations, maintenance, and emergency support. We prioritise local sourcing, ongoing staff training, and holistic service approaches to ensure client satisfaction. Our comprehensive offerings include fire alarms, CCTV, access control, and fire risk assessments.

Backed by ISO 9001 certification and 5 million professional indemnity cover, we combine technical expertise with ethical practices. Client testimonials highlight our reliability, prompt service, and dedication to safety. With 24/7 emergency support and a focus on innovation, we protect properties ranging from schools to high-value sites. Our engineers undergo regular DBS checks and safety training, ensuring trustworthiness in sensitive environments. As Safecontractor Approved specialists, we maintain stringent health and environmental policies. Nineteen years of growth reflect our unwavering focus on quality, transparency, and community safety.
Services
Fire Alarms CCTV Systems Fire Extinguishers Access Control Emergency Lighting Intruder Alarms Fire Risk Assessments
Details
  • Year established: 2001
Highlights and features
  • 19 years' experience with NSI and BAFE accreditations
  • Engineers with up to 45 years' industry expertise
  • 24/7 emergency response for contracted customers
  • ISO 9001-certified quality management systems
  • Safecontractor Approved with 5 million indemnity cover
Associations and certifications
  • BAFE
  • NSI Silver
  • ISO 9001
  • Safecontractor Approved
What people say
Reliable service Professional team Prompt assistance Excellent training Trusted provider
Services
Fire Alarms
We design and install bespoke fire alarm systems compliant with British Standards. Our BAFE-accredited engineers provide wireless and detection systems for commercial premises. Regular maintenance ensures optimal functionality and safety compliance for businesses in Kent and London.
CCTV Systems
Our NSI Silver-certified CCTV installations enhance security for commercial properties. We supply HD systems with cloud storage options, integrating with access control for comprehensive site protection across the South East region.
Fire Extinguishers
We supply and maintain all extinguisher types including CO2, foam, and wet chemical models. BAFE-registered technicians ensure proper installation and servicing to meet regulatory requirements for businesses in high-risk environments.
Access Control
Our biometric and keypad access systems control premises entry points effectively. Integrated with alarm monitoring, these solutions protect commercial properties while allowing flexible user permissions for businesses of all sizes.
Emergency Lighting
We install and maintain compliant emergency lighting systems ensuring safe evacuation during power failures. Regular testing by qualified engineers maintains reliability for schools, offices, and public buildings in the South East.
People
Paul Garry
Director
With 19 years leading Fire Action, Paul oversees operations and strategic growth. His expertise in fire safety standards ensures compliance across all projects. He maintains our BAFE accreditation and focuses on client relationships.
Louise Garry
Director
Co-founder Louise Garry manages day-to-day business operations. She ensures service quality and staff training meet NSI requirements. Her leadership has driven our expansion across Kent and London since 2001.
Questions
What fire safety services do you offer?
We provide fire alarms, extinguishers, emergency lighting, risk assessments, and sprinkler systems with BAFE-certified installation and maintenance across the South East.
Are you accredited for security installations?
Yes, we hold NSI Silver accreditation for CCTV, access control, and intruder alarms, ensuring quality installations meeting British Standards for commercial properties.
Do you serve London businesses?
We cover all London boroughs plus Kent, Surrey, and Sussex, providing fire and security solutions from our Orpington base to commercial clients across the region.
Is emergency support available outside hours?
Contracted customers receive 24/7 emergency response for fire or security system failures, with rapid engineer dispatch to minimise business disruption.
How experienced are your engineers?
Our team includes technicians with up to 45 years' experience, DBS-checked and trained to BS5878 standards, maintaining CCNSG safety passports for high-risk environments.
Can you service existing systems?
We maintain all brands of fire and security equipment, offering service contracts with regular inspections to ensure ongoing compliance and system reliability for commercial premises.
Reviews (7)
Mellissa Xzavia
May 07, 2020 Report
I have dealt with Fire Action for the last 4-5years, and they have never disappointed, or let us down. They are very competitive, capable, professional and 'think on their feet'. They are highly adaptable especially with tenders that are missing crucial details, or value engineering projects. They have a very 'CAN DO' approach, where other suppliers would shy away. We feel thoroughly supported by Fire Action and would be hard pushed to place such trust in any other company
Tina Hodges
Nov 18, 2019 Report
We were personally recommended Fire Action for our farm fire extinguisher upgrade. Amazing service, professional, worked within our small window in our timetable. Understanding of our needs, included training and overall fabulous job done. Would highly Recommend, look forward to seeing you next year for maintenance!
Matt Mackintosh
Jan 04, 2019 Report
We have been using Fire Action Limited for several years now for routine maintenance and 24/7 call out response to our fire systems/equipment and emergency lighting across our portfolio of properties. We have found them to be reliable, professional and knowledgeable within their field. We therefore have no hesitation in recommending them.
Tony Evernden
May 02, 2018 Report
Fire Action have just installed a new CCTV system for us in our store. Very professional and friendly service from start to finish. They have looked after our fire alarm system since 2004 and we wouldn't use anybody else! Highly recommended.
Steve Prosol
Apr 22, 2018 Report
Fire Action Ltd are a professional and exceptional business that have recently installed an Intruder Alarm System at my parents property, where they were FIRST CLASS. All engineers conducted excellence in how they performed their works and direct conduct with their Managing Director throughout separated this company from its competitors as although this was a relatively small install the relationship that was created was personal and outstanding.

Their demonstration of knowledge and passion for their existence, instantly gave me reassurance that I could rely on them to assist in providing and meeting all my requirements. From the initial enquiry all the way through to completion to a quality, affordable and pleasant encounter leaves me no hesitation in highly recommending Fire Action Ltd in the future.
Theshowerlab
Apr 14, 2018 Report
The team at Fire Action Ltd are professional, knowledgeable and go the extra mile to keep their clients happy. They have supported us with all our fire and security requirements for the past 12 years and we would have no hesitation in recommending them.
Charlotte Earley
Apr 02, 2018 Report
Fire Action Ltd installed our new house alarm recently and they have done a fantastic job. They were able to recommend the right product for us and now I feel much safer knowing our home is secure when we go out and at night. The system is simple and easy to use. I love the handy fobs for your key ring - they make setting and unsetting the alarm system so quick and practical, especially for the odd occasion where a visitor might need to manage the alarm system or when your hands are full carrying the shopping! I would highly recommend Fire Action to anyone looking for a smart and thorough alarm system install.