Business Details
35 Years
experience
Emergency
services
Trusted Security Services in Crowborough
On Watch has been delivering advanced electronic security solutions since 1991, combining cutting-edge technology with expert operational capabilities. Our in-house BS5979 Cat 2 Remote Video Response Centre provides 24/7 monitoring using video analytics to minimize false alarms and enhance incident response. We offer fully managed security services including equipment, installation, servicing, and repairs under fixed-term contracts. Our SSAIB-approved intruder alarm systems and SIA-licensed CCTV operators ensure compliance with the highest industry standards. With nationwide engineering support and over 195 years of combined management experience, we maintain direct accountability from system design to remote monitoring.Our thermal detection, facial recognition, and access control solutions integrate seamlessly with payroll systems for time and attendance tracking. We pioneered touch-free workplace security measures during the pandemic, including temperature checks and QR code access. Our 38 specialist staff serve 85 UK counties, having monitored 8,776 devices and contributed to 3,176 arrests over 30 years. We remain a trusted partner for over 100 prestigious clients through our commitment to innovation and client-centric security strategies.
Services
Intelligent CCTV Monitoring
Intruder Alarms
Access Control Systems
Thermal Detection
Facial Recognition
Panic Buttons
Covid Secure Solutions
ANPR Systems
Time & Attendance
Managed Security Services
Details
- Year established: 1991
Highlights and features
- In-house BS5979 Cat 2 accredited Alarm Receiving Centre
- SIA-licensed CCTV operators ensure regulatory compliance
- Nationwide engineering and sales support network
- 30+ years of proven security service expertise
- Direct accountability from design to remote monitoring
Associations and certifications
- SSAIB
- BS5979 Cat 2
Services
Intelligent CCTV Monitoring
Our in-house BS5979 Cat 2 certified monitoring centre uses video analytics to detect incidents and reduce false alarms. Systems provide real-time alerts and evidence collection for emergency services. Covers commercial and residential properties with nationwide coverage.
Intruder Alarms
SSAIB-approved alarm installation and monitoring services with CCTV triage capabilities. Systems integrate with panic buttons and access control for comprehensive security. Includes maintenance and 24/7 response support across the UK.
Access Control
ANPR and biometric access solutions restrict site entry while tracking visitor movements. Facial recognition systems link to payroll for time and attendance management. Includes QR code-based touch-free access for pandemic compliance.
Thermal Detection
24/7 thermal imaging systems detect intrusions in low-visibility conditions. Live monitoring with automated reporting provides perimeter security for remote locations. Integrates with existing CCTV infrastructure for enhanced situational awareness.
Managed Services
Fixed-term packages include equipment, installation, monitoring, and maintenance. Services cover CCTV, access control, and alarm systems with nationwide engineering support. Eliminates third-party involvement through direct management.
Questions
What security services do you offer?
We provide CCTV monitoring, intruder alarms, access control, thermal detection, facial recognition systems, and managed security contracts across the UK.
Are your systems monitored 24/7?
Yes, our BS5979 Cat 2 certified centre monitors systems 24 hours a day, 365 days a year with video analytics to reduce false alarms.
Do you provide nationwide coverage?
We operate across 85 UK counties with regional offices in Crowborough, Sunderland, and Newport, supported by nationwide engineering teams.
Can you help with pandemic security measures?
Our Covid-secure solutions include temperature checks, QR code access systems, and touch-free entry management for workplace safety compliance.
What accreditations do you hold?
We maintain SSAIB approval for alarm systems and operate a BS5979 Cat 2 certified Remote Video Response Centre for CCTV monitoring.
How experienced is your team?
Our 38 specialists have 195 combined years of management experience, delivering security solutions since 1991 with proven operational expertise.
Reviews (2)
Ludger Wilmott
May 14, 2020
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I worked for this company for over 11 years but left a short while ago to save my mental health. I had three distinct phases of employment and showed a good helpful attitude in each. Despite good annual reviews during my employment I received three pay increases over that period totalling a gross pay increase of 85p an hour (and I mean gross in all senses of the word) which amounts to around 4p an hour net not even enough to cover the cost of a bar of chocolate let alone inflationary cost of living increases.
The atmosphere in the control room is trippy and abusive. I've lost count of the number of times I've said hello and goodbye to people joining and soon leaving. Apparently several more have left since I did three months ago. In fact when I left the management couldn't even be bothered to say goodbye to me let alone thanks for my long service. (Enough said).
The atmosphere in the control room is trippy and abusive. I've lost count of the number of times I've said hello and goodbye to people joining and soon leaving. Apparently several more have left since I did three months ago. In fact when I left the management couldn't even be bothered to say goodbye to me let alone thanks for my long service. (Enough said).
Patrick Flood
Jan 24, 2019
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Security company installs maintains and monitors CCTV, building alarms, fire alarms, access control and virtually anything else security.
