Business Details
18 Years
experience
Emergency
services
Your Trusted Security Partner in East Anglia
First Connect has been a trusted provider of fire and security systems in East Anglia for over two decades. Established in 2008, our company builds on extensive industry experience, with our team of engineers collectively boasting decades of expertise in designing, installing, and maintaining advanced security solutions. As an SSAIB-accredited installer, we adhere to the highest standards of compliance, ensuring all systems meet British and European regulations while prioritising client safety and operational reliability. Our services span commercial and domestic sectors, covering intruder alarms, CCTV, fire detection, and access control tailored to individual client needs. We pride ourselves on combining cutting-edge technology with a customer-centric approach, evidenced by our 3,000+ satisfied clients, including Jarrolds of Norwich and Dardan Security.Our commitment to quality is reinforced through annual compliance inspections, staff vetting under BS 7858 standards, and partnerships with leading equipment manufacturers like Hikvision and Texecom. With 24/7 emergency response capabilities and flexible maintenance contracts, we ensure uninterrupted protection for properties ranging from small offices to large industrial sites. Our reputation for excellence is reflected in long-term client relationships and industry recognition, with insurers and law enforcement agencies endorsing our accredited status. By embracing technological advancements and maintaining regional focus, we deliver bespoke security solutions that combine innovation with proven reliability.
Services
CCTV Systems
Fire Alarms
Access Control
Intruder Alarms
Security Maintenance
Details
- Year established: 2008
Highlights and features
- SSAIB-accredited installers meeting police and insurer standards
- 24/7 emergency response available across East Anglia
- Engineers with BS 7858-compliant vetting and training
- Tailored systems for commercial and domestic properties
- Partnerships with leading manufacturers like Hikvision and Texecom
Associations and certifications
- SSAIB
What people say
Second to none
Prompt and accommodating
Top-class service
Thorough and polite
Excellent service over seven years
Services
CCTV Systems
Our CCTV systems provide 24/7 property monitoring using high-definition cameras with infrared illumination and remote access capabilities. Systems integrate with existing infrastructure and support mobile app management. Features include automatic number plate recognition, thermal imaging, and 360-degree coverage options for comprehensive security.
Fire Alarms
BSI-compliant fire alarm installations include smoke detectors, heat sensors, and emergency lighting systems. We offer annual servicing contracts and single-call maintenance for both new and existing systems. Our solutions reduce insurance premiums while ensuring regulatory compliance for commercial properties.
Access Control
Custom access control solutions range from biometric readers to intercom systems, managing entry for 5-5,000 users. Systems support proximity cards, video entry, and automatic barriers. We provide scalable installations for offices, industrial sites, and sensitive areas.
Intruder Alarms
Dual-technology intruder alarms combine motion sensors with advanced analytics to reduce false alerts. We offer system upgrades, maintenance contracts, and rapid response services. Systems integrate with CCTV for comprehensive security monitoring.
Security Maintenance
Planned and reactive maintenance covers all security systems, including third-party installations. Services include annual inspections, emergency repairs, and compliance checks. Our 24/7 support team ensures system functionality with minimal downtime.
People
Renato Notarianni
Managing Director
Leading First Connect's strategic direction with over 20 years' experience in security systems management and industry compliance standards.
Tom Greig
Operations Director
Overseeing daily operations with expertise in coordinating technical teams for large-scale security projects across East Anglia.
Rikki Keene
Lead Systems Engineer
Specialising in complex system integrations with 15 years' hands-on experience installing and maintaining advanced security technologies.
Luis Ben-Asher
Apprentice Systems Engineer
Supporting system installations while completing professional development in modern security technology applications.
David Mulcaster
Service Engineer
Providing maintenance and repair services with focus on customer satisfaction and technical excellence in system upkeep.
Questions
Are your security systems compliant with British Standards?
All our fire and security systems meet current British Standards by default, installed by SSAIB-qualified engineers.
Do you offer emergency security services?
Yes, we provide 24/7 emergency response for system failures or security breaches across East Anglia.
Can you maintain existing security systems?
We service both First Connect-installed and third-party systems with competitive maintenance contracts available.
What areas do you cover?
We operate throughout East Anglia, including Norwich, Long Stratton, and surrounding commercial and rural locations.
How quickly can systems be installed?
Standard installations typically complete within 5 working days, with urgent requirements prioritised as needed.
Do you offer remote monitoring options?
Yes, our CCTV systems support remote viewing via mobile apps and 24/7 monitoring by our licensed operators.
Reviews (1)
Harry Jones
Feb 23, 2020
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Very happy with our new intruder alarm system installed by this helpful, prompt and accommodating local company. Thank you