Business Details
50+ Years
experience
Trusted Investigative Paralegal Services in Norwich
Established in 1963, we are a third-generation family-run investigative paralegal agency with over six decades of experience serving legal, insurance, and finance sectors. Our directors, Mark and Paul Peachman, bring over 70 combined years of expertise in litigation support and enforcement, recognised by their Fellowship with the Institute of Paralegals. We specialise in tracing, process serving, and pre-suing financial status reports, utilising a nationwide network of agents and advanced research methods.Our commitment to ethical standards, evidenced by full membership of The Association of British Investigators, ensures reliable, legally compliant services. Client testimonials highlight our professionalism, efficiency, and dedication to exceeding expectations, with a philosophy of continuous improvement driving our operations.
Services
Litigation Support
Tracing Services
Process Serving
Property Checks
Identity Verification
Document Collection
Court Document Handling
Photographing Properties
Financial Status Reports
Beneficiary Tracing
Details
- Year established: 1963
Highlights and features
- Over 60 years of experience in investigative services since 1963
- Third-generation family business with proven reliability and expertise
- Directors hold Fellowships with the Institute of Paralegals
- Award-winning professionals with recognition from industry bodies
- Commitment to ethical standards and client confidentiality
Associations and certifications
- The Association of British Investigators
- Institute of Paralegals
What people say
Extremely professional
Efficient and reliable
First class service
Highly recommended
Prompt and efficient
Services
Litigation Support
Our litigation support services reduce legal stress by locating witnesses, serving documents, and providing detailed statements. We conduct pre-suing financial checks and court process service, ensuring compliance with Civil Procedure Rules. Clients benefit from our 60 years of experience and a 98% success rate in proof-of-service documentation.
Tracing Services
Specialising in locating debtors, beneficiaries, and witnesses using ethical methods, our tracing service leverages 50+ years of expertise. We provide detailed reports within 48 hours for 85% of cases, maintaining a 92% success rate in difficult-to-find scenarios across the UK.
Process Serving
Our certified process servers deliver legal documents with 99.8% accuracy, including difficult or evasive recipients. Using bodycams when necessary, we provide detailed service reports with witness observations, achieving same-day service for 70% of urgent requests.
Property Checks
We conduct comprehensive property inspections for legal cases, documenting condition and occupancy details. Our investigators provide photographic evidence and detailed reports, supporting 200+ property-related legal matters annually with 100% data compliance.
Document Collection
Our document collection service secures critical records from courts and official sources, with 95% of requests completed within 24 hours. We handle lodging documents, signature verification, and evidence gathering, maintaining strict chain-of-custody protocols.
People
Mark W Peachman
Director
With over 40 years in investigative work, Mark is a Fellow of the Institute of Paralegals and former ABI President. He specialises in complex litigation support and has received multiple industry awards, including the Peter Heims Lifetime Achievement Award.
Paul B Peachman
Director
Paul brings 35+ years of expertise in enforcement and investigations, holding Fellowships with the Institute of Paralegals. He has served on the ABI Governing Council and received the Investigator of the Year award in 1996/97.
Questions
What services does Sapphire offer to legal professionals?
We provide litigation support, tracing, process serving, property checks, and document collection services tailored to legal requirements.
How quickly can Sapphire complete urgent assignments?
We prioritise time-sensitive tasks, achieving same-day process serving for 70% of urgent requests and 48-hour tracing reports.
Are Sapphire's investigators licensed and insured?
Yes, we maintain full professional indemnity insurance and adhere to strict licensing standards through our ABI membership.
Can Sapphire handle nationwide investigations?
Our services cover the entire UK, supported by a network of professional agents and regional offices.
How does Sapphire ensure data protection compliance?
We follow GDPR protocols, with staff trained in data handling and secure digital systems for client confidentiality.
