Business Details
39 Years
experience
Emergency
services
Expert Fire Alarm & Nurse Call Maintenance Services in Kent
Established in 1987, Southern Care Maintenance has built a reputation as a specialist independent company dedicated to the service and maintenance of fire alarm, safety, and nursing equipment. With over 35 years of experience, we serve healthcare, leisure, and commercial businesses across Kent, Sussex, Surrey, Essex, and South London. Our operations are divided into two specialist divisions: Fire Alarms and Nursing Equipment, each staffed by highly trained local engineers. Accredited by the Fire Industry Association (FIA), BAFE, and BSI Kitemark, we provide third-party certified quality assurance. Our commitment to reliability is underscored by same-day service for 98% of reactive maintenance requests and 24/7 support via a single contact number.We enhance customer experience through mySCM, our secure online portal offering instant access to certificates, job sheets, and invoices. As a regional company, we prioritise independent advice, rapid parts availability, and social responsibility through partnerships with local charities. Our culture values teamwork, inclusivity, and customer-centric values, ensuring every client interaction reflects our dedication to excellence. Testimonials and Google reviews highlight our consistent delivery of first-class service, reinforced by transparent communication and a focus on long-term client relationships.
Services
Fire Alarm Maintenance
Nurse Call Systems
Access Control Servicing
Emergency Lighting
Fire Extinguishers
Ceiling Hoists Repair
Mobile Hoists Servicing
Profiling Beds Maintenance
Assisted Baths Servicing
LOLER Testing
Details
- Year established: 1987
Highlights and features
- Full FIA membership and BAFE/BSI Kitemark certification for quality assurance
- 98% same-day response rate for reactive maintenance and breakdowns
- 24/7 emergency support with a single dedicated contact number
- Secure online portal (mySCM) for instant access to service records
- Over 35 years of specialist experience in fire and nursing equipment
Associations and certifications
- Fire Industry Association (FIA)
- BAFE
- BSI Kitemark
Services
Fire Alarm Maintenance
Comprehensive servicing and installation of fire alarm systems, including emergency lighting and extinguishers. Our certified engineers ensure compliance with UK standards, providing routine maintenance and urgent repairs. Clients benefit from 24/7 support and rapid response times across Kent and surrounding regions.
Nurse Call Systems
Specialist maintenance and repair of nurse call systems, including Intercall One upgrades. We offer LOLER testing and servicing for ceiling and mobile hoists, profiling beds, and assisted baths. Our solutions prioritise patient safety and operational efficiency in healthcare facilities.
Access Control Servicing
Installation and maintenance of access control systems, keypads, and security hardware. We ensure secure, compliant solutions for commercial properties, with same-day fault resolution and 24/7 emergency coverage in Kent and South East England.
Emergency Lighting
Regular servicing and installation of emergency lighting systems to meet regulatory requirements. Our engineers provide reliability checks and urgent repairs, ensuring uninterrupted safety compliance for businesses in Kent, Sussex, and Surrey.
LOLER Testing
Thorough LOLER testing for hoists and lifting equipment in healthcare settings. We deliver certified safety assessments and repairs, maintaining compliance and minimising downtime for critical patient handling equipment.
Questions
What services does Southern Care Maintenance offer?
We specialise in fire alarm maintenance, nurse call systems, access control, emergency lighting, and nursing equipment servicing, including LOLER testing.
Do you provide 24/7 emergency services?
Yes, we offer 24/7 support for urgent faults and breakdowns with a single contact number for immediate assistance.
How can I access service records?
Our mySCM portal provides secure 24/7 access to certificates, job sheets, and invoices for contract customers.
Which areas do you cover?
We serve Kent, East/West Sussex, Surrey, Essex, and South London (SE/SW postcodes) with nationwide product delivery.
Are your engineers certified?
Yes, our engineers are accredited by the Fire Industry Association (FIA), BAFE, and BSI Kitemark for quality assurance.
Reviews (5)
L. C.
Jun 20, 2022
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We have been using SCM for many years and have found them to be reliable, helpful, honest, friendly and professional. I would not hesitate to recommend them.
Wendy Love
May 23, 2022
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A outstanding service. From the staff taking calls to the team coming out. They give a time when coming and always come in to the come showing respect not only for staff but most importantly the residents. Polite friendly service and nothing is to much trouble.
Janet Aldridge
May 15, 2022
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We have used them for 30 years and they have never let us down, Fast and efficient service and I cant recommend them too highly.
Debbie Reeve
Jan 13, 2022
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I have been a customer of Southern Care Maintenance for a few years now and always find them to be very accommodating, professional and polite. They are always quick to answer my queries and will even help me sort a problem out over the phone.
D. B.
Dec 28, 2021
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We have worked with Southern Care Maintenance for many many years and they have always provided us at Hollybank Residential Home with a very professional personal service. We often require emergency visits and we know that an engineer will attend at very short notice or at unsociable hours. We have required parts that are no longer made (older system) and Southern Care that have either out sourced or made the part especially for us. With Regards
