Business Details
36 Years
experience
Emergency
services
Your Trusted Partner for Security Services Solutions
Broadland Guarding Services has been safeguarding people and property for over 30 years, establishing itself as a leader in the UK security industry. We hold accreditations from all relevant UKAS-accredited bodies and actively contribute to national initiatives aimed at enhancing security service quality. Our commitment to excellence is reflected in our fully trained staff, whose skills and personalities are carefully matched to their assignments. Our NOCN-registered training facilities not only train our own personnel to the highest standards but also professionals from other organisations. Our mission is to challenge our own high standards of service delivery by understanding customer needs and providing proactive security solutions.We prioritise staff development through effective training, leadership, and career progression opportunities. Our culture of continuous improvement ensures we consistently meet and exceed customer expectations while promoting diversity and equal opportunities. With a 24-hour manned head office in Norwich, we deliver tailored security solutions across the UK. Our operational objectives focus on customer satisfaction, staff welfare, and company development. We remain at the forefront of innovation while maintaining flexibility and competitiveness in all our operations.
Services
Manned Guarding
CCTV Operations
Mobile Response
Key Holding
Alarm Response
Security Training
Access Control
Retail Security
Concierge Services
Antisocial Behaviour Patrols
Details
- Year established: 1990
Highlights and features
- 30+ years of experience in professional security services
- SIA Approved Contractor with ISO 9001 certification
- NOCN-registered training facility for industry professionals
- 24/7 monitored security operations with rapid response
- BS7858-compliant staff vetting and screening process
Associations and certifications
- Security Industry Authority (SIA)
- BS EN ISO 9001:2015
- BS EN ISO 14001:2015
- BS ISO 45001:2018
- National Security Inspectorate (NSI) Gold
- CHAS
- SAFE Contractor
- British Security Industry Association (BSIA)
What people say
Highly professional service
Rapid response times
Well-trained staff
Excellent documentation
Positive community impact
Services
Manned Guarding
Our SIA-licensed security officers provide comprehensive manned guarding services for commercial, industrial, and retail environments. All personnel undergo rigorous BS7858 vetting and receive ongoing training at our NOCN-registered facility. We match staff competencies to client requirements, ensuring optimal security coverage and customer satisfaction.
CCTV Operations
Public Space Surveillance (PSS) CCTV services delivered by fully qualified operators with Level 2 Awards in CCTV Operations. Our NSI Gold-accredited control rooms maintain comprehensive documentation for evidential purposes and operate under strict BS7958 compliance standards. We provide rapid response officers trained on all systems for emergency cover.
Mobile Response
24/7 high-profile mobile security patrols using SIA-licensed officers with electronic checkpoint monitoring. Our BS7984-compliant service includes key holding, alarm response, and escorted services for lone workers. Each patrol generates detailed reports accessible through our 24-hour control room system.
Security Training
NOCN-registered training programs covering SIA-approved qualifications in security guarding, CCTV operations, and conflict management. Our Skills for Security Sorensen Centre collaborates with industry bodies to develop relevant curricula. We train both internal staff and external organisations across the security sector.
Key Holding
Secure key management and alarm response service with unique security seals for audit compliance. Our SIA-licensed officers respond to activations, coordinate with designated key holders, and provide detailed documentation after each incident. This service meets BS7984-1:2016 standards for alarm response operations.
Questions
What security services do you offer in Norwich?
We provide manned guarding, CCTV surveillance, mobile response, key holding, and security training services across Norwich and Norfolk.
Are your security officers SIA licensed?
All our security personnel hold valid SIA licences and have completed industry-specific training including Level 2 Awards in their respective disciplines.
Do you offer 24/7 emergency response?
Yes, our 24-hour control room provides continuous monitoring and rapid response services for alarm activations and security emergencies.
What accreditations do you hold?
We maintain ISO 9001, ISO 14001, ISO 45001, NSI Gold, CHAS, and SIA Approved Contractor Scheme certifications.
Can you train external security personnel?
Our NOCN-registered training facility delivers courses for both our staff and external organisations across the security industry.
How do you ensure staff quality?
All personnel undergo BS7858-compliant vetting, including five-year employment history checks and reference verification before deployment.
Reviews (2)
Dom Rowell ShortBread
Apr 18, 2021
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I had one of your security guards driving dangerously trying to undertake me will going the speed limit then when given the slightest chance sped around me then cut the corner of another road will never use
Shadow Demon
Jan 26, 2020
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Where do I start? Firstly I would like to say it started off so well, was guaranteed hours and a secure job roll. that's all!, now for the not so good; the place I was guarding for two years has now closed down and being made into student accommodation, there were talks that the security will be no longer wanted it, has taken two months for the management to get in touch and that was down to me sending an email saying I was worried about where my next wage will be coming from, Anthony brown the area manager fed me with "there will be work" so my response was (as and when?) and he said yes.
I have a family of four that rely on me bringing in a monthly wage to keep us afloat and to be told that near to Christmas is quite shocking! There was no communication on the matter I was told a month literally a month before it closes, very unprofessional and the lack of empathy is quite astounding, Night wage 8.21 disgusting!
I have a family of four that rely on me bringing in a monthly wage to keep us afloat and to be told that near to Christmas is quite shocking! There was no communication on the matter I was told a month literally a month before it closes, very unprofessional and the lack of empathy is quite astounding, Night wage 8.21 disgusting!
