Business Details
28 Years
experience
Emergency
services
Your Trusted Security Partner in Sutton Coldfield
Established in 1998, Midland Security & Surveillance (MSS) has built a reputation as a trusted provider of high-quality security solutions. With over 25 years of experience serving residential and commercial clients across the West Midlands and throughout the UK, we specialise in the design, installation, and maintenance of Intruder Alarm Systems, CCTV, Access Control, and 24-hour remote monitoring services. Our team of fully qualified professionals holds SSAIB certification and Guild of Master Craftsmen approval, ensuring adherence to the highest industry standards. Based in Sutton Coldfield, Birmingham, we serve key locations including Tamworth, Lichfield, Walsall, Solihull, and Coventry. Our success stems from a commitment to customer satisfaction, technical expertise, and comprehensive after-sales support.We prioritise tailored security solutions that meet individual client needs while maintaining compliance with insurance requirements. Our extensive portfolio demonstrates our ability to deliver reliable protection for homes, businesses, and historic buildings. Through continuous investment in cutting-edge technology and staff development, we maintain our position as industry leaders. Our service extends beyond installation to include ongoing maintenance programmes and emergency response capabilities. This holistic approach ensures long-term security effectiveness and client peace of mind.
Services
Intruder Alarms
CCTV Systems
Access Control
Entry Systems
Alarm Monitoring
Remote Monitoring
Security Upgrades
System Maintenance
Site Surveys
Security Consultation
Details
- Year established: 1998
Highlights and features
- We offer over 25 years of specialist security experience
- Our work is SSAIB certified and Guild of Master Craftsmen approved
- We provide tailored security solutions for specific property requirements
- We deliver 24-hour emergency response service
- We serve clients across the West Midlands and nationwide
Associations and certifications
- SSAIB
- Guild of Master Craftsmen
What people say
Outstanding installation
First class service
Excellent workmanship
Highly professional
Peace of mind
Services
Intruder Alarms
Our Intruder Alarm Systems provide comprehensive protection for residential and commercial properties. Available in wired and wireless configurations, these systems include bells-only, speech dialer, and monitored options with 24-hour Alarm Receiving Centre support. Systems incorporate advanced sensors for doors, windows, and motion detection while maintaining compliance with insurance requirements. Installation includes staff training and system customisation to meet specific security needs.
CCTV Systems
We design and install analogue and digital CCTV systems featuring high-definition cameras with infrared technology. Solutions include standalone systems, remote connectivity options, and monitored configurations with police response capabilities. Our systems comply with data protection regulations and offer features like remote smartphone access, night vision, and audio integration. Upgrades from legacy systems maintain security effectiveness while incorporating modern technology.
Access Control
Our Access Control Systems manage property access through electronic solutions including intercoms, biometric readers, and proximity cards. Systems provide audit trails, remote access management, and integration with existing security infrastructure. Designed to British and European standards, these solutions enhance workplace safety while preventing unauthorised access to sensitive areas within commercial premises.
24-Hour Monitoring
Our monitored security systems provide continuous protection with three response levels: engineer dispatch, keyholder notification, and police intervention. Systems connect to UK-based Alarm Receiving Centres that verify activations and coordinate appropriate responses. Features include line-fault detection, immediate keyholder alerts, and flexible packages that adapt to changing business requirements while potentially reducing insurance premiums.
Security Maintenance
We offer comprehensive maintenance programmes for all security systems including annual inspections, emergency repairs, and system upgrades. Services ensure continued compliance with certification standards and insurance conditions. Our engineers provide fault diagnosis, component replacement, and system optimisation while maintaining detailed service records to guarantee ongoing operational effectiveness and client satisfaction.
People
Louise Rooker
Director
With over 25 years in the security industry, Louise Rooker oversees operational excellence at MSS. Her leadership focuses on maintaining certification standards and delivering client-centric security solutions.
Don Rooker
Director
Don Rooker leads technical operations at MSS, bringing extensive expertise in security system design and implementation across residential and commercial sectors since the company's founding.
Questions
What security services do you offer?
We provide Intruder Alarms, CCTV Systems, Access Control, and 24-hour monitoring services for residential and commercial properties across the West Midlands and UK.
Are you certified security professionals?
Yes, we hold SSAIB certification and Guild of Master Craftsmen approval, demonstrating our commitment to industry-leading standards in security solutions.
Do you provide nationwide service?
While based in Sutton Coldfield, we serve clients throughout the West Midlands and offer nationwide coverage for security system installations and maintenance.
What monitoring options are available?
Our monitored systems offer engineer response, keyholder notification, and police intervention options with 24/7 Alarm Receiving Centre support for confirmed activations.
Can you upgrade existing security systems?
Yes, we conduct free site surveys to assess current systems and recommend upgrades to maintain security effectiveness and incorporate modern technology where needed.
What areas do you cover?
We primarily serve Birmingham, Tamworth, Lichfield, Walsall, Solihull, and Coventry, with nationwide installation and maintenance capabilities across the UK.
Reviews (6)
Kiks Singh
May 21, 2021
Report
MSS alarms are faultless in their work. We have had CCTV and a house alarm fitted and from start to finish they were extremely helpful and thorough in their work. They look after their customers, do a clean job and will make sure you are satisfied with the work. Price is also fair. 100% I would recommend Don and his team! Mr Singh
Speedway Motorcycles
Nov 02, 2020
Report
Another quality job, carried out quickly and professionally. we have used these guys three times on different premises, always a pleasure to deal with. thanks again speedway motorcycles team
Jack Marshall
Apr 04, 2020
Report
Tom and the team at MSS completed our CCTV security upgrade flawlessly. All of the MSS engineers were extremely polite, knowledgeable and professional. When faced with an unknown, unexpected underground legacy cabling issue, the MSS team were able to plan and implement a solution in a calm and professional manor without affecting the project timeline whilst maintaining the high requirement and expectations we had for our network infrastructure.
John P.
Dec 05, 2018
Report
Hello Louise, We wanted to let you know how pleased we are with the installation team that came on Tuesday. They were very polite, very knowledgable, and took great care in the detail and precision of the installation work. Please pass this on to them. Yours kindly, John P.
Ron Ceeder
Feb 09, 2018
Report
As previous reviewers have said. Professional job from start to finish and have been more than helpful with maintenance/renewals. Proprietor and team have a wealth of knowledge and experience.
David Wickson
Nov 26, 2017
Report
The guys are brilliant from start to finish. Steve and team are very professional highly recommended.
