Business Details
30 Years
experience
Emergency
services
Trusted Security Systems for UK Businesses
Zicam Security has been designing integrated smart fire and security systems for businesses in the UK and Ireland since 1996. Our security solutions are tailored to individual business needs, incorporating the latest technology in CCTV, access control, intruder alarms, perimeter protection, and life safety systems. As an NSI Gold Member, we provide 24/7, 365 coverage with fully insured services, combining expert knowledge and qualified engineers to deliver total protection across multiple markets. Our open-protocol systems allow sourcing top-quality equipment from any manufacturer, ensuring bespoke solutions without restrictive licensing fees.With client relationships spanning decades, we prioritise meticulous attention to detail, seamless service delivery, and 100% effort with every customer. Our team of professional experts guarantees immediate support, technical proficiency, and a commitment to quality that has earned recognition from clients like Sunseeker International and Carebase. Operating nationwide, we offer free security surveys and maintain a reputation for reliability, innovation, and customer-centric service.
Services
CCTV Systems
Access Control
Intruder Alarms
Life Safety Systems
Perimeter Protection
EV Charging Points
Details
- Year established: 1996
Highlights and features
- 25+ years of experience in commercial security system design
- NSI Gold accredited with 24/7, 365 emergency response
- Open-protocol systems compatible with any manufacturer's equipment
- Dedicated team of qualified engineers with industry-specific expertise
- Proven track record with major clients like Sunseeker International
Associations and certifications
- NSI Gold
What people say
Professional delivery unrivalled
High standard of service
Expertise and professional delivery
Peace of mind product
Highly recommendable
Services
CCTV Systems
Our bespoke CCTV systems provide 24/7 monitoring with thermal imaging, facial recognition, and video analytics. Using Hanwha, Avigilon, and Sony technology, we design open-protocol systems that integrate with existing infrastructure. Clients benefit from remote access via mobile apps, licence plate recognition, and cost-effective upgrades while maintaining full system control.
Access Control
Smart access solutions manage entry points with biometric verification, proximity fobs, and networked systems. Integration with fire safety systems enables real-time roll calls during emergencies. Features include energy-saving automation, data protection through access level programming, and accurate HR reporting for payroll precision across multiple sites.
Intruder Alarms
Modular intruder systems combine PIR sensors, motion detectors, and dual-confirmation technology for police response. Wireless integration with CCTV and perimeter protection creates intelligent deterrents. Commercial installations include strobe lighting, Tannoy audio systems, and Smoke Cloak fog machines to enhance security effectiveness during breaches.
Life Safety Systems
Compliant fire safety systems meet Regulatory Reform (Fire Safety) Order 2005 requirements. We install detector units, public address systems, and gas suppression technology with NEBOSH-qualified engineers. Integration with access control enables automated evacuation procedures while maintaining operational continuity in commercial environments.
Perimeter Protection
DHF-accredited perimeter solutions include automatic barriers, rising bollards, and turnstiles. Systems integrate with CCTV and intruder alarms for layered protection. Features prevent unauthorised access, provide early intrusion detection through sensor networks, and create enforceable stand-offs against vehicle-borne threats while maintaining operational access requirements.
People
Milan Mazi
CEO & Founder
Established Zicam in 1996 with a vision for quality security solutions. Leads strategic direction and corporate decision-making, leveraging over 25 years' industry experience to maintain the company's reputation for excellence and innovation.
David Salisbury
Managing Director
Joined in 2008, overseeing commercial activities, system design, and business development. Combines technical expertise in CCTV systems with leadership responsibilities, driving the company's growth and operational strategy across multiple market sectors.
Donna Doughty
Director & Office Manager
Joined 2020, managing day-to-day operations and employee relations. Supports strategic leadership while coordinating administrative functions, bringing extensive management experience to ensure smooth organisational operations and client service delivery.
Sophie Hancox
Operations Co-ordinator
Since 2018, coordinates engineer deployment and supplier management. NEBOSH-qualified, she processes risk assessments and method statements, ensuring compliance and operational efficiency across all security installation projects.
Tom Packwood
Project Manager
Specialises in CCTV, access control, and life safety systems. Manages system design, client consultations, and specification preparation, ensuring technical requirements align with customer needs while maintaining Zicam's quality standards.
Questions
What commercial security services do you offer?
We provide CCTV systems, access control, intruder alarms, life safety systems, perimeter protection, and electric vehicle charging points. All solutions are custom-designed for commercial requirements.
Are you NSI Gold accredited?
Yes, our NSI Gold accreditation confirms compliance with industry standards for CCTV, intruder alarms, and fire detection systems through regular audits and quality assurance processes.
Do you operate nationwide?
We provide security solutions across the UK and Ireland, with offices in Bromsgrove and Ipswich, serving clients from London to Glasgow and Dublin.
Can you integrate with existing systems?
Our open-protocol technology allows integration with existing equipment from any manufacturer, avoiding restrictive contracts while maintaining system compatibility and upgrade flexibility.
What support options are available?
We offer 24/7 monitoring, service plans with parts and labour cover, and rapid response times. Maintenance contracts include regular system checks and priority support for business continuity.
How do you ensure system compliance?
Our engineers follow NSI Gold standards and Regulatory Reform (Fire Safety) Order 2005 requirements, providing documentation, risk assessments, and certification for all installed systems.
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Reviews (4)
Adrian Sienkiewicz
Feb 23, 2022
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I have worked in many companies, but only in Zicam I saw a reliable and individual approach to the client. Attention to details during the work, and most importantly, in my opinion, is technical support, which this company can be proud of. I heartily recommend
Mike Mclauglin
Feb 12, 2022
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We have been working with Zicam for 6 years now during which time we have found them to be one of the most professional company's we have worked with. From design of the CCTV system, access and egress control, gates, barriers and doors was fantastic and went without any issues whatsoever. All H&S requirements were met and adhered to at all times. All engineers were very knowledgeable, very smart in appearance, vans were also gleaming.
They were always on site on time and often worked around our business to allow us to carry on with our daily tasks, this sometime meant that the engineers working weekends and nights, which was never a problem to them. Invoicing is always correct, Head office support to us is perfect. The after care we receive is second to none. Regular site meetings are carried out by Zicams MD, and more often than not Zicams CEO also comes to visit the sites.
Communication from Zicam is fantastic, they are always there to support our business they also listen to you as the customer. All in all we receive fantastic service from the whole team at Zicam and we are looking forward to some exciting projects in 2022 / 2023. I would highly recommend Zicam.
They were always on site on time and often worked around our business to allow us to carry on with our daily tasks, this sometime meant that the engineers working weekends and nights, which was never a problem to them. Invoicing is always correct, Head office support to us is perfect. The after care we receive is second to none. Regular site meetings are carried out by Zicams MD, and more often than not Zicams CEO also comes to visit the sites.
Communication from Zicam is fantastic, they are always there to support our business they also listen to you as the customer. All in all we receive fantastic service from the whole team at Zicam and we are looking forward to some exciting projects in 2022 / 2023. I would highly recommend Zicam.
Kenny Stanley
Nov 21, 2021
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A company that doesn't value there staff I worked for these for 6 weeks started suffering from depression with everything going on around the time I spoke out to the company regarding my mental health not once did I get any support other than a meeting with HR and terminated my contract considering depression is a disability and is protected under the equality act 2010 i will be taking this further know
Eric Thomas
Nov 07, 2021
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Great until Covid insecurity led to me having to leave, even though I didn't want to, but with the need to protect my wife with her underlying health conditions. As a company though in what they do, they are the best of the best, with a SUPERB Founder and CEO.
