Business Details
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Trusted Security Solutions in Cardiff
Concept FireSec is a Cardiff-based, family-run security business with over 20 years of experience serving customers across the UK. Specialising in the design, installation, and maintenance of CCTV systems, intruder alarms, access control, fire detection, and thermographic imagery systems, we offer comprehensive security solutions. Our dedicated team of on-call, remote support engineers are available 24/7, 365 days a year, ensuring expert assistance when needed most. We prioritise customer relationships, providing bespoke security solutions for both domestic and commercial clients nationwide.Our highly trained team delivers exceptional customer service, ensuring tailored protection for homes and businesses. As an independent company, we offer unbiased recommendations based on quality and effectiveness, earning trust through reliability and compliance. With a focus on innovation and professional growth, we foster a culture of excellence, integrity, and passion for fire and security solutions.
Services
CCTV Systems
Intruder Alarms
Fire Alarms
Access Control
Thermal CCTV
Highlights and features
- We offer 24/7 remote support engineers for immediate assistance.
- Our family-run business prioritises customer relationships and tailored solutions.
- We are SSAIB-registered, ensuring compliance with industry standards.
- Our independence guarantees unbiased recommendations based on quality.
- We provide comprehensive training and apprenticeships for staff excellence.
Associations and certifications
- SSAIB
- NICEIC
What people say
Fantastic customer service
Highly recommend
Professional installations
Competitive quotes
24/7 support available
Services
CCTV Systems
We design and install high-quality CCTV systems for homes and businesses. Our HD and IP solutions offer remote monitoring, scalability, and integration with other security systems. With 20+ years of expertise, we ensure compliance with GDPR and insurance standards while providing crystal-clear footage for evidence.
Intruder Alarms
Our intruder alarm systems deter break-ins and provide instant alerts. Tailored for residential and commercial properties, they include smoke cloaks for enhanced security. Backed by SSAIB certification, our installations ensure reliability and compliance with insurance requirements.
Fire Alarms
We supply and maintain fire alarm systems compliant with UK regulations. Services include risk assessments, emergency lighting, and disabled refuge alarms. Our engineers ensure early fire detection and adherence to the Regulatory Reform (Fire Safety) Order 2005.
Access Control
Our access control solutions manage entry to sensitive areas using fobs, biometrics, or ticketed systems. Designed for commercial sites, they integrate with CCTV and intruder alarms to enhance security while providing audit trails for compliance.
Thermal CCTV
Thermal cameras detect heat signatures for 24/7 surveillance in low visibility. Ideal for industrial sites, they reduce false alarms and integrate with existing systems. Our solutions include temperature screening for health safety protocols.
Questions
Do you offer 24/7 emergency support?
Yes, our remote engineers are available 24/7 for immediate assistance with security or fire system issues.
Are your services compliant with UK regulations?
All installations meet GDPR, insurance standards, and the Regulatory Reform (Fire Safety) Order 2005, with SSAIB certification.
Can I lease security equipment?
Yes, we offer flexible leasing options for CCTV, alarms, and access control systems with included maintenance.
Do you serve residential and commercial clients?
We provide tailored solutions for both homes and businesses across the UK, including fire risk assessments and system upgrades.
How do I request a free site survey?
Contact us via phone or our website form to book a free site visit with our expert team.
What accreditations do you hold?
We are SSAIB-registered and NICEIC-approved for electrical services, ensuring industry-standard compliance and safety.
Reviews (3)
Stacey Macnamara
Jan 15, 2021
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Concept fire & security are an extremely professional company, with fantastic customer service and are always happy to help! I would highly recommend!
Gemma Dring
Jun 26, 2018
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After finding two men in my garden breaking into my shed I thought it was time to sort out some decent security. After speaking to a friend they recommended Concept Security and I'm glad I got in touch with them, Ellis was very knowledgeable and helpful and I didn't wait long for the camera and light to be fitted. I would highly recommend Concept Security if you were looking for home Security.
M. L. Barker
Mar 25, 2017
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They only work 9-5 so its incredibly inconvenient if you also work the same hours, like most office workers. And they took months to get the parts to resolve an issue. Parts to fix a fighter jet would probably be on a shorter back order, this isn't something complex we are talking about. And they need to fix their website.
