Business Details
Emergency
services
Your Trusted Electrical Contractors in Newport
Established over thirty years ago, Crimewatch Alarms has built a reputation for delivering high-quality electrical, fire detection, and security solutions across Newport and South Wales. As an ISO 9001:2015-certified company, we combine decades of expertise with cutting-edge technology to serve commercial, industrial, and domestic clients. Our team of over 40 professionals, including NICEIC-approved engineers, prioritises transparency, collaboration, and sustainability in every project. We maintain rigorous quality standards through continuous staff training and a client-focused approach, ensuring compliance with industry regulations while offering 24/7 emergency services. Our commitment to innovation is reflected in our adoption of systems like Automist smart water mist technology and wireless fire alarms, alongside traditional electrical installations.With a focus on long-term client relationships, we provide tailored solutions for new builds, system upgrades, and maintenance contracts, supported by third-party insurance and ECA membership. Our environmental policy drives sustainable practices, from waste reduction to energy-efficient LED lighting and solar photovoltaic installations. Recognised for our award-winning apprenticeship scheme, we invest in developing future talent while maintaining a zero-complaint target for customer satisfaction. Operating from our Newport headquarters, we serve over 10,000 properties for local registered social landlords, demonstrating our capacity for large-scale projects. Backed by ISO accreditation and process-driven quality controls, we guarantee timely completions and cost-effective services without compromising on safety or reliability.
Services
Electrical Services
Fire Alarms
Intruder Alarms
CCTV Systems
Automist Installation
LED Lighting
PAT Testing
Solar Photovoltaic
Ventilation Systems
Access Control
Highlights and features
- We offer 24/7 emergency electrical services.
- Certified to ISO 9001:2015 quality standards.
- Over 30 years of experience in electrical contracting.
- Employ 40+ qualified engineers and apprentices.
- Maintain ECA-backed indemnity bonds for client protection.
Associations and certifications
- ISO 9001:2015
- NICEIC
- ECA
Services
Electrical Services
We provide comprehensive electrical solutions for commercial, industrial, and domestic properties. Our NICEIC-approved engineers handle new builds, system upgrades, and maintenance. Services include LED lighting installations, PAT testing, and solar photovoltaic systems, all delivered with ISO 9001-certified quality assurance.
Fire Alarm Systems
Our BAFE-certified team designs, installs, and maintains fire alarm systems. We offer analogue-addressable, conventional, and wireless options tailored to building size and complexity. All systems include 24/7 monitoring and emergency services to ensure compliance with safety regulations.
Intruder Alarms
We supply and install advanced intruder alarm systems with 24/7 monitoring capabilities. Our solutions include door access control and CCTV integration, designed to meet specific security requirements for businesses and residential properties across Newport and South Wales.
Automist Installation
Our Automist smart water mist systems provide innovative fire suppression for kitchens and high-risk areas. These systems integrate with existing fire alarms and offer rapid response while minimising water damage, installed by engineers trained to industry-specific standards.
PAT Testing
We conduct thorough portable appliance testing for commercial and industrial clients. Our PAT testing ensures electrical equipment compliance with safety regulations, helping businesses maintain safe working environments and meet insurance requirements.
Questions
What electrical services do you offer?
We provide commercial, industrial, and domestic electrical services including installations, upgrades, LED lighting, and solar photovoltaic systems.
Are you available for emergencies?
Yes, we offer 24/7 call-out services for electrical and fire system emergencies across Newport and South Wales.
What accreditations do you hold?
We are ISO 9001:2015 certified, NICEIC approved, and members of the Electrical Contractors' Association (ECA).
Do you provide fire detection systems?
Yes, we design, install, and maintain analogue-addressable, conventional, and wireless fire alarm systems with BAFE certification.
How experienced is your team?
With over 30 years in business and 40+ staff, including apprentices and certified engineers, we combine experience with workforce development.
Reviews (4)
Julie Maher
Jan 26, 2020
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Absolutely diabolical supervisor very rude.not a but understanding because I cancelled due to a family death.if it wasn't for the fact my landlord uses this company I would not have them enter my property
Susan Sammars
Jul 02, 2019
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I rang this Company regarding a generic letter I received regarding my property having a safety electrical inspection. As the letter was so abrupt and condescending I contacted them to explain I would not be there at the said time and was unable to move furniture due to a recent back injury. However, the person on the phone was unable to deal with this so I asked to speak the letter sender - Katy Collett 'Administor' I honestly have never come across such inadequate people skills, I was told I'd upset her 'trainee' and she was ending the call.
I don't know about her ability to train people, she needs to brush up on her own personal interaction especially when dealing with paying customers. I rang Charter Housing (the Housing Association) and sorted amicably any concerns I had This company certainly needs to look at their front line staff!
I don't know about her ability to train people, she needs to brush up on her own personal interaction especially when dealing with paying customers. I rang Charter Housing (the Housing Association) and sorted amicably any concerns I had This company certainly needs to look at their front line staff!
Charlotte
Jan 27, 2019
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Fantastic company! Came to my home to fit spot lights in a number of our bedrooms, the engineers were polite and extremely tidy, I would highly recommend
Anthony Mark Hollyman
Dec 23, 2018
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Terrible work on my house done a rewire took them 3 weeks to do and ruined my house woundnt advise these to any one and they don't care put hole every where witch didn't need to be there lost stuff off mine and had no respect bad attitude damged all my floor boards and throwing out laminate flooring in the rain when it had to go back in the room and throwing out a my mum's tablets out in the rain was only told it would take 1 week