Kidde Safety (Europe) Ltd

Our smoke alarms use advanced detection technology to provide early warning of fire hazards. Battery-powered and hardwired options ensure coverage for all home types. Voice alerts enhance emergency communication for improved family safety.

Carbon monoxide alarms monitor for dangerous gas levels with precision sensors. Features include voice alerts and smart integration for real-time notifications. Regular testing ensures continuous protection for household members.

Combination smoke and CO alarms offer comprehensive protection in a single unit. Battery backup ensures functionality during power outages. Designed for easy installation in key home locations.

Fire extinguishers provide portable fire-fighting capability for small emergencies. Different models address specific fire classes. Clear instructions ensure effective use during critical moments.

Safety accessories include escape ladders, fire blankets, and emergency lighting. Designed to complement primary safety systems. Enhances overall home preparedness for various scenarios.

Select battery-powered alarms for easy installation or hardwired models for continuous power. Consider smart features for integration with home security systems.

Replace carbon monoxide alarms every 5-7 years as per manufacturer guidelines. Check end-of-life indicators for timely replacement.

Class A-B-C extinguishers handle common household fires. Ensure proper placement near high-risk areas like kitchens and garages.

Press the test button monthly. Replace batteries annually or when low-battery alerts sound. Clean units to prevent dust interference.

DIY installation is possible for battery-powered models. Professional installation recommended for hardwired systems to ensure electrical compliance.

Access fire escape planning guides, safety tips, and educational materials through our website and community programs.

Bought a fire alarm from Kitty that had a 10-year battery it was purchased on November 5th of 19. And today's May 25th 2022 and it's chirping that it's at the end of life. Have tried to reach out to the corporation without success

Terrible customer service. kept asking how to get alarm to turn off and she just said "I don't know you figure it out!" Unbelievable. Never buy. You will be woken up by false alarms at all hours of the night constantly. Worst product support.

I have a kidde alarm for the past 10+ years its been buzzing for the past 5 months i've tried everything to save it but i can't, I foreverly have a ringing noise in my ears, It's a curse

I had to contact Kidde this morning. I was pleasantly surprised as they called me back almost instantly and dealt with my issue in a few seconds. Their customer service rep Rosemary was cheerful and a pleasure to deal with. We have bought quite a few of the Kidde Carbon Monoxide and Smoke combined alarms. Its a great product. We were so impressed we bought them for our families as well. They are also great in our Motorhome in which we have used 3 of them for added safety when we have the Grandchildren on board. I was so pleased with the way my call was handled I thought I would take the time to do a review.

A local company (Xspec Power, Elkview, WV) installed a generator and gave me a Kidde carbon monoxide detector which eventually sounded what I think was a false alarm. Kidde would not answer any questions about the detector. Since carbon monoxide gas is very dangerous, I recommend folks shop for another brand of detector. Xspec should also provide another brand if Xpec cares about its customers. I see that Kidde replied and asked me to call an 800 number.

Why won't they reply to the website contact? On August 2 and 7 Kidde sent emails that said: "Thank you for contacting the Kidde Product Support Team. This e-mail is to inform you that we have received your support request. We will respond to your request as soon as possible." That was a lie. I want to keep everything in writing. So, Kidde, you have my email address. Respond to that. Since then, I have contacted First Alert twice and received answers to my questions (via email) within an hour.

I had bought a 3 pack of the fire/carbon monoxide alarms for each floor in my home. They are guaranteed for 10 years one of the three became faulty, and I literally emailed customer service at 9:00am in the morning explaining what happened and asked what my next steps were. By 10:30am I had an email reply from Ann Biglow saying that the company will replace my faulty alarm, and to expect it withing 7-10 days. No questions asked, and thanked me for being a KIDDE customer. Fantastic customer service - I highly recommend 100% Thank you.

Excellent service received from this company had fault with Carbon Monoxide alarm in my Motorhome couple of phone calls, new alarm sent and a bonus it was an upgrade as the 1 received was digital. Thank You to Suzanne.