Business Details
33 Years
experience
Emergency
services
Award-Winning Security & Cleaning Services with Care
Founded in 1993 by Terry Barton, The Kingdom Group has grown from a small local enterprise into a national leader in integrated service solutions. With over 30 years of experience, we specialise in security, cleaning, recruitment, training, healthcare, and local authority support, operating across 5,000+ sites with a team of 11,500 colleagues. Our CARE valuesdiversity, well-being, better futures, community support, and meaningful partnershipsguide every aspect of our operations. We hold industry-recognised accreditations, including ISO 14001 and SIA Approved Contractor Scheme status, ensuring the highest standards of quality and safety.Our dynamic leadership team combines hands-on expertise with cutting-edge technology to deliver tailored solutions, while our commitment to innovation and sustainability drives efficiency and client satisfaction. With a 97% customer retention rate and a 24/7 national support network, we prioritise trust, transparency, and long-term partnerships, serving sectors ranging from healthcare to critical infrastructure.
Services
Security Services
Cleaning Services
Recruitment Solutions
Training Programs
Healthcare Staffing
Local Authority Support
Systems Integration
Apprenticeships
Environmental Enforcement
Temporary Staffing
Details
- Year established: 1993
Highlights and features
- 30 years of experience in integrated service solutions
- ISO 14001 and SIA Approved Contractor Scheme accredited
- 24/7 national support network with rapid response times
- 97% customer retention rate across 5,000+ sites
- Innovative use of AI and robotics in service delivery
Associations and certifications
- ISO 14001
- SIA Approved Contractor Scheme
- Ofsted GOOD rating
- Matrix accreditation
What people say
Exceptional service standards
Professional and reliable teams
Innovative use of technology
97% customer retention rate
Rapid mobilisation capabilities
Services
Security Services
Our security services provide tailored protection for businesses across 2,750+ UK sites. Using AI-powered analytics, facial recognition, and 24/7 monitoring, we mitigate risks from theft, vandalism, and cyber threats. Our SIA-licensed personnel and NSI Gold-accredited systems ensure compliance and rapid incident response, safeguarding assets and reputations for clients in retail, manufacturing, and critical infrastructure sectors.
Cleaning Services
We deliver sustainable cleaning solutions for 1,000+ UK sites, combining eco-friendly practices with robotic technology. Our services include periodic deep cleaning, waste management, and pest control, achieving 94% KPI satisfaction scores. With 2,500+ trained staff and 90% chemical-free practices, we enhance workplace hygiene and brand image for clients in healthcare, education, and logistics sectors.
Recruitment Solutions
Our recruitment division supplies 5,000+ daily workers across industrial, healthcare, and corporate sectors. Offering temporary, permanent, and onsite managed services, we ensure 98% order fulfilment through AI-driven candidate matching. With Gangmaster accreditation and a 24-hour mobilisation capability, we support clients in manufacturing, e-commerce, and social care with vetted, skilled professionals.
Training Programs
The Kingdom Group Academy delivers Ofsted-rated GOOD training programs with 20% higher success rates than national averages. We offer apprenticeships, CITB-certified construction courses, and leadership development, achieving 100% first-time pass rates for end-point assessments. Our AI-enhanced e-learning platforms and sector-specific curricula upskill 400+ learners annually in partnership with local authorities and private enterprises.
Local Authority Support
We provide environmental enforcement and anti-social behaviour solutions for 40+ UK councils. Using ANPR and AI analytics, our 200+ enforcement officers issue 120,000 fixed penalty notices annually, achieving 72% payment compliance. Our services reduce fly-tipping by 98% and support vulnerable communities through youth zones and social inclusion initiatives, aligning with local authority sustainability goals.
People
Terry Barton
Founder & CEO
Terry founded The Kingdom Group in 1993 after a career in banking. Under his leadership, the company grew to 300m+ revenue with 11,500 colleagues. He pioneered the CARE values framework and established The Kingdom Group India to support rural communities, reflecting his commitment to ethical business practices.
Lucy Lloyd
Chief Services Officer - Cleaning
Lucy leads our cleaning division with 30+ years of sector experience. She drives innovation in sustainable practices, achieving 90% chemical-free cleaning targets. Her focus on colleague welfare has boosted commendations to 900+ annually, while expanding services to 1,000+ UK sites.
Graham Allison
Chief Services Officer - Security
Graham oversees security operations across 2,750+ sites. With expertise in risk assessment and SIA compliance, he implemented AI-driven monitoring systems that reduced perimeter breaches to zero. His team achieved a 97% customer retention rate through tailored security strategies.
Mike Rogers
Chief Services Officer - People
Mike manages recruitment services, delivering 98% order fulfilment across 223 clients. He developed AI-powered talent matching systems and GPS-enabled attendance tracking. His focus on colleague development has resulted in 900+ commendations for recruitment staff annually.
Sara Roberts
Chief Services Officer - Academy
Sara leads our Ofsted-rated training division, achieving 100% first-time pass rates for apprenticeships. With 14 years' experience, she designed AI-enhanced learning platforms and niche construction courses. Her programs have 20% higher success rates than the national average.
Questions
What sectors does The The Kingdom Group Group operate in?
We serve security, cleaning, healthcare, recruitment, local authority, and training sectors across 5,000+ UK sites, including manufacturing, logistics, retail, and critical infrastructure.
Are your services available nationwide?
Yes, we operate across England, Scotland, Wales, Northern Ireland, and India with regional offices in Merseyside, Edinburgh, Glasgow, Birmingham, London, and Belfast.
What accreditations do you hold?
We maintain ISO 14001, SIA Approved Contractor Scheme, Ofsted GOOD rating, and Matrix accreditation, ensuring compliance with the highest industry standards.
How do you ensure service quality?
Through 24/7 monitoring systems, 900+ annual colleague commendations, and 94-99% customer satisfaction rates across our divisions, supported by continuous staff training and innovation.
Can you provide emergency services?
Yes, our 24/7 national support centre and rapid response units deliver emergency security, cleaning, and staffing solutions within four hours of request.
What sustainability initiatives do you have?
We use 90% chemical-free cleaning methods, AI-driven energy systems, and social enterprise partnerships, reducing fly-tipping by 98% through our Waste Watch towers.
Reviews (6)
Abdul Rauf
Jun 21, 2022
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I am working as security officer and happy with good work environment at Kingdom. Its mix of experienced motivated and young energetic team members at RBH READING help and support organisation, protect staff, patients & visitors from any hazards, risk or threats. I enjoy working with my seniors as they are helpful in improving my skills and knowledge to get the better results faster. I must recommend Kingdom in security industry as one of the best places to work with. Kind Regards.
Joshua Ramsden
Jun 19, 2022
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One of the best companies I have worked for always respected by colleagues, Management communicate well to their staff and always try make sure you get the amount of hours you want weekly. Recognised for the work you do which is rare in this industry. Very professional and courteous staff overall a briliant company to work for.
Mark Eagle
Jun 14, 2022
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Started working for Kingdom in 2018 as a retail Security guard, great company first class area Manager Jim jamieson always at the other end Of the phone to sort out any problems.
Liibaan Muuse
Jun 11, 2022
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I have been working whith kingdom services group for past 6 months so for, I have been enjoying the company very friendly stuff, I'm very glad to be part of the group
Mohammed Ali
May 29, 2022
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Great place to work. staff are great helpful when you need them good all around I wouldn't recommend working for Kingdom services group
Gabriela Stokes
Apr 11, 2022
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No company will appreciate you for what you are doing. I have had responsible jobs in the past and they were set on using the skills you have got without any further support. At least this one is supporting their employees greatly. Happy to work for them.
