Business Details
26 Years
experience
Emergency
services
Trusted Managed IT Services & Cybersecurity Solutions in the UK
Wavenet has been the UK's most trusted managed service and security provider since 2000, dedicated to simplifying technology for businesses nationwide. Our expertise spans cybersecurity, connectivity, cloud solutions, and communications, enhanced by AI and automation to drive digital transformation. With a 24/7 UK Security Operations Centre and CREST/CHECK accreditations, we deliver scalable, secure IT infrastructure tailored to sectors like healthcare, education, and finance.Our values of ambition, collaboration, and sustainability underpin our commitment to exceptional customer service and environmental responsibility. Backed by strategic partnerships with Microsoft, Zoom, and 8x8, we empower organisations to focus on growth while we handle their technological challenges.
Services
Managed IT Support
CyberGuard Security
Business Continuity
Unified Communications
Cloud & Modern Workplace
Details
- Year established: 2000
Highlights and features
- 24 years of experience delivering managed IT services across UK sectors
- 24/7 UK Security Operations Centre with CREST/CHECK accreditations
- Strategic partnerships with Microsoft, Zoom, and 8x8 for integrated solutions
- Proven track record with NHS trusts, financial institutions, and public sector bodies
- Commitment to sustainability through EcoVadis Gold-certified practices
Associations and certifications
- CREST
- CHECK
What people say
Trusted long-term partner
Competitive pricing
Professional escalation handling
Robust security infrastructure
Proven transformational activity
Services
Managed IT Support
Our proactive IT support ensures continuous system performance through 24/7 monitoring, rapid issue resolution, and lifecycle management. We handle hardware, software, and network operations across Microsoft 365 and Apple environments, minimising downtime while maintaining compliance standards. This service enables businesses to focus on core operations with guaranteed SLAs.
CyberGuard Security
Comprehensive threat protection combining real-time monitoring, incident response, and staff training. Our CREST-certified team implements advanced defences, accreditations assistance, and SOC support to safeguard digital assets. This service addresses evolving cyber risks while ensuring regulatory compliance for organisations of all sizes.
Business Continuity
We develop resilient continuity plans covering data backup, work area recovery, and operational restoration. Our solutions protect against disruptions from human error, supplier failures, or natural events. With proven expertise in public sector requirements, we ensure uninterrupted service delivery during critical incidents.
Unified Communications
Integrated voice, video, and messaging solutions optimise internal and customer communications. We deploy VoIP systems, contact centres, and mobile packages with seamless integration across devices. This service enhances collaboration while reducing communication costs through scalable cloud infrastructure.
Cloud & Modern Workplace
We transform legacy systems into secure, scalable cloud environments using hybrid cloud management and Microsoft 365 integration. Our solutions improve workforce mobility, data security, and operational efficiency while maintaining compliance with industry standards for public and private sector clients.
People
Bill Dawson
Executive Director
Joined Wavenet in 2008, bringing extensive telecoms and IT services expertise. Leads strategic growth initiatives while maintaining focus on customer-centric innovation and operational excellence across managed services.
Questions
What sectors does Wavenet specialise in?
We serve healthcare, education, legal, financial, housing, and public sector organisations with tailored IT solutions.
Do you offer 24/7 technical support?
Yes, our UK Security Operations Centre provides round-the-clock monitoring and incident response services.
Are your cybersecurity services accredited?
Our cybersecurity division holds CREST and CHECK accreditations for industry-recognised security standards.
Can you help with cloud migration?
We specialise in hybrid cloud management and Microsoft 365 integration for seamless digital transformation.
How do you ensure business continuity?
We implement tested recovery plans, work area restoration, and SLA-backed solutions to maintain operations during disruptions.
Do you work with technology partners?
We partner with Microsoft, Zoom, 8x8, and leading vendors to deliver integrated, future-proof solutions.
Reviews (1)
Kyle Mitchell
May 04, 2018
Report
Very high level information security professional organization. As someone currently delivering an information security management system, I have found them, at all levels, to be focussed, knowledgeable and supportive. You don't always get what you pay for in life, with GDPR just around the corner mistakes could be critical to business survival, I wouldn't have put my company's money anywhere else.
