Business Details
21 Years
experience
Emergency
services
Trusted Security Services in Chester le Street
Established in 2005, Total Security Northern has built a reputation as a trusted provider of comprehensive security solutions across the North East. With over 35 years of combined experience in the electronic security industry, our family-run business specialises in designing and installing bespoke systems tailored to both domestic and commercial needs. We offer cutting-edge technology including HD CCTV, intruder alarms, and access control systems, all integrated with mobile monitoring capabilities for remote management. Our team of qualified engineers prioritises minimal disruption during installations while maintaining meticulous attention to detail.Backed by maintenance contracts and 24/7 emergency support, we serve diverse clients ranging from housing associations to industrial facilities. Our commitment to transparency ensures clear pricing structures with no hidden costs, while our aftercare service guarantees long-term reliability. Recognised for technical expertise and customer-centric approaches, we combine industry-standard practices with personalised service to deliver security solutions that provide genuine peace of mind.
Services
CCTV Systems
Intruder Alarms
Access Control
Maintenance Contracts
Mobile Monitoring
Details
- Year established: 2005
Highlights and features
- We offer 35+ years of technical expertise in security system design and installation
- Our systems include mobile viewing and smart motion-tracking technology
- Professional team of qualified engineers with minimal disruption approach
- We provide 24/7 emergency response and maintenance contracts
- Excellent customer service with clear pricing and no hidden costs
What people say
Highly recommend
Excellent service
Professional and polite
Competitive price
Quick response
Services
CCTV Systems
We design and install HD CCTV systems with remote monitoring capabilities for residential and commercial properties. Our solutions include static and PTZ cameras with smart motion detection, mobile alerts, and cloud storage options. Systems can be integrated with existing infrastructure while offering full scalability for future expansion needs.
Intruder Alarms
Custom intruder alarm systems tailored to property requirements, featuring wireless/hybrid options and mobile connectivity. Our installations include pet-immune sensors, remote arming/disarming, and central station monitoring. Annual servicing ensures continued reliability and compliance with security standards.
Access Control
Advanced access control solutions using biometric, coded, or mobile-based authentication methods. Systems support multi-site management with custom access permissions and DDA compliance. Integration with CCTV provides comprehensive security management from a single interface.
Maintenance Contracts
Regular maintenance plans covering system diagnostics, component replacement, and software updates. Contracts ensure optimal performance of CCTV, alarms, and access control systems while providing priority emergency response. Customisable service levels to match business requirements.
Mobile Monitoring
Smart technology integration enabling real-time security monitoring via mobile devices. Features include live camera feeds, alarm notifications, and remote system control. Cloud-based platforms ensure accessibility without requiring on-site internet connectivity through mobile broadband solutions.
Questions
What security systems do you specialise in?
We specialise in HD CCTV systems, intruder alarms, and access control solutions for both residential and commercial properties.
How quickly can you respond to emergencies?
Our 24/7 emergency service typically responds within hours, with same-day call-outs available for urgent security issues.
Do you serve areas outside County Durham?
While based in Chester le Street, we provide services across the North East region including Newcastle and Sunderland.
Can existing security systems be upgraded?
Yes, we offer system upgrades including adding mobile connectivity and replacing outdated components with modern technology.
What after-sales support do you provide?
We offer annual servicing contracts, remote diagnostics, and priority support for all installed security systems.
Are your engineers certified?
All installations are performed by qualified engineers with recognised industry certifications in security system design and implementation.
Reviews (1)
Mick Barrett
Nov 09, 2019
Report
Great and friendly service. Left everything tidy and more than reasonable on price. Thank you Mr Robinson.
