Business Details
35 Years
experience
Emergency
services
Trusted Fire & Security Services in Bristol
Established in 1991, BACSecurity has built a reputation as a trusted provider of fire and security solutions across the Southwest UK. Our team of SSAIB-approved engineers delivers comprehensive services including fire alarms, intruder alarms, CCTV, and access control systems, underpinned by ISO 9001 certification for quality management. With over 30 years of industry expertise, we prioritise client satisfaction through free advice, competitive quotations, and 24/7 emergency response capabilities. As a family-run business, we combine personal service with technical excellence, serving commercial clients, social housing providers, and public sector organisations.Our accreditations from BAFE and SSAIB reflect our commitment to compliance and technical proficiency, ensuring clients receive reliable protection tailored to their specific needs. We maintain long-term relationships with customers through proactive maintenance contracts and innovative solutions that adapt to evolving security challenges.
Services
Fire Alarms
Intruder Alarms
CCTV Systems
Access Control
Telecare Systems
Fire Alarm Maintenance
Keyholding Services
Security Systems
Fire Risk Assessments
PAT Testing
Details
- Year established: 1991
Highlights and features
- 30+ years of specialist fire and security expertise
- ISO 9001 certified quality management systems
- 24/7 emergency response service available
- Family-run business with local Bristol knowledge
- Free technical advice and competitive quotations
Associations and certifications
- BAFE
- SSAIB
- ISO 9001
What people say
Excellent service
Very professional
Easy to use
Reliable systems
Spotless work
Services
Fire Alarms
We design and install addressable and conventional fire alarm systems compliant with BS5839 standards. Our BAFE-accredited engineers provide full lifecycle support including maintenance, risk assessments, and system upgrades. Clients benefit from automatic fire brigade response through monitored systems.
Intruder Alarms
Our security-grade intruder alarms feature app integration and multi-site monitoring capabilities. Systems include entry-level self-monitoring through to fully managed solutions with police response. All installations meet insurance requirements and include maintenance contracts.
CCTV Systems
We supply and install HD IP CCTV systems with remote viewing capabilities. Our Hikvision-approved engineers design solutions for commercial premises, including multi-site networks with centralised monitoring. Systems integrate with access control and alarm systems for comprehensive security.
Access Control
Our Paxton-approved access control solutions range from single-door systems to enterprise-level networks. Features include proximity fobs, biometric readers, and integration with existing security infrastructure. All systems support audit trails and time-based access permissions.
Keyholding Services
Our professional keyholding service provides 24/7 security guard response to alarm activations. Guards perform property checks, liaise with emergency services, and provide damage mitigation. Service includes police escalation and morning incident reports.
People
Stephen Reynolds
Managing Director
With 40+ years in security, Stephen established BAC in 1991. He now oversees strategic direction while maintaining industry connections through professional associations.
Adam Reynolds
Sales Director
Having worked as an engineer for 15 years, Adam now manages sales and installations. His technical background ensures client solutions combine practicality with innovation.
Neil Reynolds
Operations Director
Neil oversees field operations with 15 years' technical experience. He conducts site inspections and ensures service delivery meets BAFE and SSAIB standards.
James Talbot
Project Manager
A qualified engineer with 15+ years' experience, James manages installations and coordinates engineers. He ensures projects meet deadlines while maintaining technical compliance.
Louise Walsh
Accounts Manager
Louise manages financial operations with efficiency. She handles customer payment queries promptly while maintaining the company's financial records.
Questions
What areas do you cover?
We operate throughout the Southwest UK with our Bristol base handling installations and emergency callouts within a 100-mile radius.
Are you ISO certified?
Yes, we hold ISO 9001 certification for quality management, along with BAFE and SSAIB accreditations for fire and security services.
Do you offer 24/7 support?
Our engineers respond to emergencies 24 hours a day, 365 days a year with a guaranteed 4-hour response time for contract holders.
Can you maintain existing systems?
We service systems installed by other companies following a free survey to assess condition and compliance requirements.
What monitoring options exist?
We offer self-monitoring via smartphone, single-path GPRS, and dual-path systems with ARC integration for automatic emergency service dispatch.
How long have you been trading?
Established in 1991 as Bristol Alarm Company, we rebranded as BAC Fire and Security in 1997 and have grown to serve commercial clients nationwide.
Reviews (5)
Danielle Lucas
Nov 20, 2021
Report
BAC are brilliant! They have given us excellent service and are competitively priced. The team are professional and very knowledgeable - i would 100% recommend their services.
J. Kolkowska
May 22, 2021
Report
I've just moved my business's Annual maintenance services to BAC. They aren't the cheapest but the attitude of the engineers and office staff has been excellent, nothings too much trouble.
Tom Caswell
Feb 10, 2021
Report
We had our Burglar alarm changed in July. The new one has been great, its very easy to use and even has an App that I can use to set and unset it when I'm out. The whole process was painless even with the social distancing and the engineer was fully equipped with mask and gloves. Having had other tradesman in recently I was surprised how very clean and tidy they were (They left our house spotless!) Good service, thank you
Sarah Campbell
May 03, 2020
Report
One of their vans deliberately cut me up this morning on fishponds road forcing me into the bus lane. So much for the family image.
Paul Lynch
Jun 14, 2018
Report
Used this company for an 18 camera CCTV system for my company. Very knowledgable and good service. A couple of teeething problems but they rectified these very quickly.