Business Details
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services
Your Trusted Security Partner in Crawley
SmartGuard Security has been delivering tailored security solutions across Sussex and Surrey for over two decades. Our approach combines risk assessment, advanced technology, and professional expertise to address the unique needs of commercial, residential, and leisure properties. With a focus on prevention and rapid response, we offer services including CCTV monitoring, mobile patrols, key holding, and close protection. Our SIA-approved status and commitment to local partnerships ensure reliable, compliant security management. Backed by a 24/7 control room and digital systems for real-time reporting, we prioritise client peace of mind.With over 20 years of industry experience, our team delivers consistent, evidence-based security strategies. We integrate environmental and corporate responsibility into operations, aligning security with sustainability goals. Client feedback highlights our swift alarm response times (averaging 36 minutes) and adaptable service models. Our partnerships with local authorities and engineering firms demonstrate sector-wide trust. By combining technical innovation with hands-on management, we ensure security solutions evolve alongside client requirements.
Services
CCTV Monitoring
Security Guarding
Mobile Patrols
Key Holding
Alarm Response
Close Protection
CCTV Installation
Vacant Property Inspection
Highlights and features
- 20+ years delivering security solutions across Sussex and Surrey
- SIA-approved contractor for guarding and key holding services
- Average alarm response time of 36 minutes
- Integrated digital systems for real-time patrol verification
- Locally managed teams with rapid deployment capabilities
Associations and certifications
- SIA Approved Contractor Scheme
What people say
Reliable and professional
Superior service
Strong local presence
Quick and responsive
Superior to competitors
Services
CCTV Monitoring
Our state-of-the-art monitoring facility in Sussex provides 24/7 remote CCTV surveillance for commercial and residential properties. Trained officers use tracked patrol units and digital systems to verify alarms, with live video feeds enabling rapid incident assessment. Clients receive detailed reports and evidence packages following activations.
Security Guarding
SIA-licensed officers deliver tailored guarding solutions for corporate, retail, and event security. Services include reception duties, internal patrols, and key holding with digital verification. Our uniformed teams integrate electronic systems for comprehensive site management and client reporting.
Mobile Patrols
24-hour mobile patrols use GPS-tracked vehicles and wearable tech to maintain site integrity. Officers conduct scheduled and random inspections, handling alarm activations and providing emergency repairs. Digital task sheets ensure compliance with insurance requirements for vacant properties.
Alarm Response
Our 36-minute average response time service covers commercial and residential alarms. Trained officers assess damage, coordinate police liaison, and provide repair solutions. Vehicles equipped with live video links enable real-time decision-making during incidents.
Close Protection
Specialist teams provide discreet protection for high-profile individuals and diplomats. Drawing on 25+ years of sector experience, our services include residential security teams and event coverage with coordinated response protocols.
People
Ronnie Fryars
Managing Director
With 25+ years in security, Ronnie specialises in close protection and residential security. Formerly managing teams at major PLCs, he oversees strategic direction and client service delivery.
Alexandru Dumitrache
Operations Manager
Chemical engineering graduate with expertise in process optimisation. Progressed from quality control to lead operational strategy, implementing efficiency improvements across security logistics.
James Newell
Operations Assistant
Started as frontline security during 2020, now supporting operations management. Brings practical insights from mobile patrol and alarm response roles to office-based coordination.
Questions
What areas do you cover?
We operate across Sussex, Surrey, and West Sussex with rapid response capabilities in Crawley and surrounding regions.
Are you SIA licensed?
Yes, we hold SIA Approved Contractor Scheme status for guarding and key holding services.
How quickly do you respond to alarms?
Our average response time is 36 minutes, with tracked vehicles ensuring closest unit dispatch.
Do you offer CCTV installation?
Yes, we supply and install CCTV systems with optional remote monitoring integration.
Can you secure vacant properties?
Our vacant property inspections include scheduled patrols and compliance reporting for insurance purposes.
Do you provide 24/7 services?
All security services operate 24 hours a day, 365 days a year with control room support.
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