Business Details
Emergency
services
Open 24/7
always available
24/7 Emergency Locksmith & Security Services in Guildford
Established to deliver reliable security solutions, Fidelis Security combines technical expertise with a customer-centric approach. Our team of qualified professionals operates 24 hours a day, providing emergency and routine locksmith services for domestic, commercial, and automotive clients. Accredited by the Master Locksmiths Association and endorsed by Which? Trusted Traders, we prioritise vetted staff, transparent pricing, and non-destructive entry techniques. With over two decades of service in Guildford and surrounding areas, we offer fixed charges, free surveys, and rapid response times. Our commitment to quality is reflected in client testimonials praising our punctuality, professionalism, and problem-solving skills. We maintain memberships with the Federation of Small Businesses and Paxton Registered Installers to uphold industry standards. Customer satisfaction remains our priority, supported by a formal complaints procedure and access to Alternative Dispute Resolution. Our services include keyholding, property security management, and mobile patrol responses, ensuring comprehensive protection for properties and assets.
Services
Emergency Locksmith
Key Cutting
Vehicle Security
Property Surveillance
Safe Installation
Served areas
- Guildford & Woking, Kingston
Highlights and features
- We operate 24 hours a day, 7 days a week for emergencies.
- Our team holds Master Locksmiths Association accreditation.
- Transparent fixed charges with no hidden fees.
- Technicians provide non-destructive entry solutions.
- Which? Trusted Trader endorsement ensures quality standards.
Associations and certifications
- Master Locksmiths Association
- Which? Trusted Trader
- Paxton Registered Installer
- FSB Member
What people say
Prompt service
Professional and friendly
Reasonable prices
Emergency response
Highly recommend
Services
Emergency Locksmith
Our emergency locksmith service provides rapid response for urgent lockouts, operating 24 hours a day, 365 days a year. Specialising in non-destructive entry techniques, we handle domestic, commercial, and automotive emergencies. Clients benefit from vetted technicians and transparent fixed pricing.
Key Cutting
We offer precision key cutting services for residential, business, and vehicle keys. Our equipment handles modern transponder keys, high-security systems, and traditional locks. Customers receive durable, accurately cut keys with immediate availability in most cases.
Vehicle Security
Specialised automotive security solutions include key replacement, lock repairs, and immobiliser programming. Our technicians handle modern vehicle security systems and provide emergency roadside assistance. Services ensure compliance with manufacturer standards for enhanced vehicle protection.
Property Surveillance
We install and maintain advanced surveillance systems for residential and commercial properties. Services include CCTV setup, alarm integration, and mobile patrol responses. Our solutions deter intrusions and provide evidence for insurance purposes while meeting current safety regulations.
Safe Installation
Professional safe installation and servicing for homes and businesses, including fireproof and high-security models. We offer combination changes, repair services, and compliance checks. Our technicians ensure optimal placement and functionality to protect valuables against theft and damage.
Questions
Do you offer 24-hour emergency services?
Yes, we provide 24/7 emergency locksmith services for domestic, commercial, and automotive lockouts with rapid response times.
Are your locksmiths accredited?
All technicians hold Master Locksmiths Association accreditation and undergo regular vetting to maintain industry standards.
What areas do you cover?
We operate throughout Guildford, Surrey, and surrounding areas, providing both emergency and scheduled security services.
Can you repair vehicle keys?
Yes, we handle transponder key programming, replacement, and automotive lock repairs for all vehicle types.
Do you provide commercial security solutions?
We offer business security systems including CCTV, alarm response, keyholding, and staff chaperoning services tailored to company needs.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Payment details appear clearly on invoices provided post-service.
Reviews (16)
Dave Avery
Jun 25, 2022
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Installation of an intruder alarm with minimal disruption and no mess. Everything went as planned, good communicators and a nice price. Well impressed!
Danielle Armitage
Jun 16, 2022
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Cameron was very quick to respond and help us with a door that had lock issues. Really efficient service and very good value for money. Highly recommended!
Teresa Young
May 09, 2022
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My one year old granddaughter was accidentally locked in the car with the key inside When I rang they were so understanding as I was panicking they were so quick and reassuring and the boss came to check on us as well Wonderful people I can't thank then enough
Fatima
Apr 17, 2022
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Cameron was professional, transparent and prompt. If you are locked out of your home, I highly recommend this company. I choose it after Googling and making a few calls. Stay away from companies which are answered by a call centre - they are not necessarily transparent about what they will do or how much it will cost you. Cheers again. I hopefully won't be locked out again. But if I am, I will call this company.
Charley & Matt Teale
Dec 21, 2021
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We have just moved house and Paul was able to come out really quickly to change the locks. The price was very reasonable and I really appreciated the extra effort that was involved as the previous owner had made a real mess of the existing locks. I wouldn't hesitate to use Fidelis again and would definitely recommend them for anyone needing a lock change
Chris Burton-Brown
Oct 11, 2021
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A huge thank you to Cameron for fixing a door which had had a "sticky" handle for a couple of years. Whilst it hadn't got any worse over that 2 year period, it then suddenly broke completely with the door shut and no way to open it. Amusingly, it was the door to my study at home, so I spent one day climbing in and out through the window, and Cameron also had to climb in through the window in order to fix it. Thank you to Cameron for that wonderful service and coming round to fix it on the same day.
Susan Permanand
Sep 20, 2021
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I was very impressed with the work done this week. What should have taken less than an hour actually took three hours but he (I'm sorry but I have forgotten his name!) persisted and finally resolved the problem! Very polite, cleaned up as he went and then still only charged me for one hour's work, because as he said, it should only have taken an hour! I would definitely recommend Fidelis and would be more than happy to use them again!
Sam Daniel
Jul 08, 2021
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Cameron did an excellent job and so promptly on his Sunday too. I am very grateful for his professional and courteous service and do not hesitate to recommend this business to all my friends and family. Thank you you Fidelis your business name is a perfect match for the great service you provide for our community. Thank You. Services: Repair hardware, Installation, Building lockouts
Hari Maddali
Dec 23, 2020
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I contacted Fidelis security on Sunday morning when I locked myself out, fortunately I had my phone with me, and I gave a call to Cameron, and explained the situation. Cameron came in about 15 minutes and assessed the situation and explained all the possibilities and the outcomes with quote upfront. And with no damage to the door, the door was unlocked. Thanks to Fidelis security for reasonable price and helping me out.
Jenna Johncock
Oct 21, 2019
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Cant thank cameron enough for helping me and my daughter get back into our car after stupidly locking the keys in the boot. Only waited 10 mins for him to arrive aswell. Forever grateful to him for saving the day. Will definetly recommend you guys. Thank you!!!
Graham Loughman
Aug 23, 2019
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Turned up on time, fast response, friendly and very smart and professional
Will be using them again
Will be using them again
Joanna Flitter
The Fidelis team quite literally came to our rescue! They are a friendly, family-run business with an extremely professional and reassuring approach. They demonstrate a high level of expertise and have a great deal of experience across all aspects of security, from large-scale public events to personal security concerns. I wouldn't hesitate to recommend Fidelis. You will be in very safe hands, which is exactly what you need from your security company.
Nicki Murdoch
Have been using Cameron and his team for security, keyholding and locksmith services, since he started the business about 20 years ago. Always efficient and pull out the stops when you need them too during those midnight hours.
Chris Nicholson
Very professional and friendly service. Helped out when my neighbour in distress locked herself out in early hours. A quick travelling time and worked quickly to gain access to the house without any damage. Would recommend to everyone.
Michelle Cooke
Ive had to use these guys twice in a week and couldnt fault them. The first was to change locks and they were so efficient and even tidied up after themselves which, from experience, you dont see very often these days. The second time was to sort out a lock where the key had snapped, they were with me within 20 minutes of the phone call. Will definitely be using Fidelis Security again and would very highly recommend them to anyone!!
Sue Coll
Absolute Gem find of a shop! Showed Cameron my problem lock, with no hesitation he spare us time, checked and recondition the lock and it Works! Truly impressed by his knowledge and professionalism. I know who to call when I need help. Thank you very much!!!