Business Details
Expert CCTV & Security Repairs in Sheffield
Surveillance Repairs stands as the UK's leading independent electronic CCTV repair company, operating to manufacturers' quality standards. With over 15 years of dedicated service, we specialise in repairing and servicing all professional CCTV equipment, regardless of brand. Our expertise spans analogue and IP CCTV systems, including digital video recorders, network video recorders, PTZ cameras, and electronic article surveillance (EAS) systems. We pride ourselves on offering cost-effective, high-quality repairs supported by a 6-month industry-leading warranty. Our state-of-the-art repair facility, equipped with advanced diagnostic tools, ensures swift turnaround times, backed by an extensive stock of over 1 million in spare parts.Our team of engineers, boasting over 40 years of combined experience, delivers repairs to manufacturers' standards and beyond, supported by 24/7 technical assistance. We maintain a 96% success rate in repairs, reflecting our commitment to excellence. Our unique online booking and tracking system provides customers with a bespoke 24/7 service, ensuring transparency and efficiency. We also offer consultancy, installations, and maintenance services, underpinned by our core ethics of quality, performance, and cost-effectiveness. Our advanced replacement program and asset stock management solutions further enhance our value to partners and clients.
Services
CCTV Repairs
EAS Repairs
DVR Repairs
NVR Repairs
PTZ Camera Repairs
Highlights and features
- We have over 15 years of experience in professional CCTV repair services.
- Our team boasts 40+ years of combined expertise in electronic repairs.
- We provide 24/7 technical support for urgent customer needs.
- We maintain a 96% repair success rate with industry-leading warranties.
- We offer advanced replacement programs and asset stock management solutions.
Services
CCTV Repairs
Surveillance Repairs provides comprehensive repairs for all analogue and IP CCTV systems, including digital video recorders (DVRs) and network video recorders (NVRs). Our engineers utilise state-of-the-art diagnostic equipment to ensure repairs meet manufacturers' standards. With a 96% success rate, we offer rapid turnaround times and a 6-month warranty for reliable, cost-effective solutions.
EAS Repairs
We specialise in repairing electronic article surveillance (EAS) systems, including Sensormatic (TYCO) equipment, to manufacturers' standards. Our swift turnaround ensures minimal downtime for retailers, protecting profits through advanced anti-theft technology. Repairs are supported by extensive spare parts stock and expert technical knowledge.
DVR Repairs
Our DVR repair service includes replacing hard disk drives, cooling fans, and power supplies, with optional upgrades to 4TB storage. Repairs are conducted using the latest firmware and operating systems, ensuring compatibility and performance. A 5-day turnaround guarantees efficient service for professional CCTV systems.
NVR Repairs
We repair hybrid and full network video recorders (NVRs) for brands like Axis, Honeywell, and Avigilon. Remote diagnostics and software updates ensure end-to-end solutions. Competitive pricing and fast turnaround times provide peace of mind for IP CCTV system reliability.
PTZ Camera Repairs
Specialist repairs for PTZ dome cameras, covering legacy analogue and modern IP models. Our engineers, with experience from major manufacturers, ensure high-quality fixes for video faults and telemetry issues. Supported brands include Bosch, Pelco, and Axis.
Questions
What services does Surveillance Repairs offer?
We specialise in CCTV and EAS repairs, including DVRs, NVRs, PTZ cameras, and electronic article surveillance systems, alongside consultancy and maintenance services.
How quickly are repairs completed?
Most repairs are completed within 5 working days, supported by our extensive spare parts stock and advanced facilities.
Do you repair all CCTV brands?
Yes, we repair all major brands, including Axis, Bosch, Honeywell, and Pelco, regardless of original manufacturer.
Is technical support available outside office hours?
Yes, our technical team provides 24/7 support for urgent CCTV and access control queries.
What warranty is provided for repairs?
All repairs come with an industry-leading 6-month warranty for quality and reliability assurance.
Can I track my repair progress online?
Yes, our unique online booking system allows real-time tracking of repairs and dispatch information.
