Business Details
23 Years
experience
Emergency
services
Professional Security Services in Carlisle and Surrounding Areas
Pro-Tect (UK) UK Security & Training was established in 2003 with a mission to deliver professional security solutions across the UK. Our expertise spans door supervision, static and mobile security patrols, retail security, close protection, and comprehensive training programs. Accredited by the Security Industry Authority (SIA) under the Approved Contractor Scheme (ACS), we combine rigorous staff vetting, industry-leading training, and cutting-edge technology to meet diverse client needs. With over 15 years of operational experience, our team has cultivated a reputation for reliability, innovation, and customer-centric service delivery.Headquartered in Carlisle, we serve Cumbria, Lancashire, Dumfriesshire, and South Scotland, while maintaining national and international client partnerships. Our commitment to continuous improvement is reflected in our ISO-aligned operational standards, tailored security strategies, and a 24-hour manned control room ensuring rapid response capabilities. We prioritise transparency in operations, ethical business practices, and environmental responsibility, aligning our services with modern corporate governance expectations.
Services
Door Supervisors
Static Security
Mobile Patrols
Retail Security
Close Protection
CCTV Operators
Security Training
Keyholding Services
Lone Worker Security
Perimeter Security
Details
- Year established: 2003
Highlights and features
- 15+ years delivering security solutions across northern England and southern Scotland
- SIA ACS-accredited with BS7858:2012 staff vetting compliance
- 24/7 manned control room for rapid incident response
- HABC-approved training centre for security personnel development
- Tailored security strategies for commercial, retail, and event sectors
Associations and certifications
- Security Industry Authority (SIA) Approved Contractor Scheme (ACS)
What people say
Outstanding levels of service
High standard of security guards
Efficient and helpful staff
Excellent security solutions
Professional and courteous approach
Services
Door Supervisors
Our SIA-licensed door supervisors provide licensed premises security across Carlisle and surrounding regions. Trained to BS7960:2005 standards, they combine conflict management expertise with customer service skills. Personnel undergo rigorous BS7858:2012 vetting and hold HABC-certified qualifications, ensuring compliance with all regulatory requirements while maintaining safe environments.
Static Security
Professional static security officers maintain premises safety through BS7499-compliant procedures. Our personnel receive advanced training in perimeter patrol, incident reporting, and restraint techniques. Each officer operates with GPS-enabled lone worker devices, ensuring real-time monitoring and immediate control room connectivity for enhanced site protection.
Mobile Patrols
24/7 mobile patrol services cover multiple sites with scheduled inspections and emergency response capabilities. Patrols include entry checks, perimeter verification, and compound security assessments. Detailed activity logs provide clients with comprehensive security documentation, while integrated lone worker technology ensures officer accountability and rapid deployment when needed.
Close Protection
VIP protection services cater to corporate clients and high-profile individuals requiring discreet security solutions. Our BTEC Level 3-qualified operatives provide one-to-one protection with female officer options available. Services extend to international assignments, red carpet events, and corporate security with full compliance to current legislation and safety protocols.
Security Training
HABC-approved training programs develop security industry professionals through courses including Door Supervisor Awards, conflict management, and first aid. Our Carlisle-based training centre delivers Level 2 and 3 qualifications, ensuring personnel meet SIA licensing requirements while maintaining industry-leading professional standards through continuous skill development.
People
John Lee Jeffrey
Managing Director
With extensive experience from leading national security roles, John founded Pro-Tect (UK) UK Security & Training UK in 2003 to deliver cross-sector security solutions. He oversees strategic operations and client relationships, leveraging 20+ years in the security industry to maintain high service standards.
Questions
What security services does Pro-Tect (UK) UK Security & Training UK offer?
We provide door supervisors, static security, mobile patrols, retail security, close protection, CCTV monitoring, keyholding services, and SIA-approved training programs across northern England and southern Scotland.
Are your security personnel properly qualified?
All staff undergo BS7858:2012 vetting, hold SIA licenses, and complete industry-specific training. Our HABC-approved training centre ensures continuous professional development for all security operatives.
Do you operate outside Cumbria?
While headquartered in Carlisle, we provide services throughout Lancashire, Dumfriesshire, South Scotland, and nationally through our approved contractor network covering over 600 miles of mainland UK.
How quickly can you respond to emergencies?
Our 24/7 manned control room enables immediate deployment of security personnel. Lone worker devices with GPS tracking ensure rapid response times for all contracted sites and alarm activations.
What accreditations do you hold?
We maintain SIA Approved Contractor Scheme (ACS) status for door supervision, security guarding, and keyholding services, complying with BS7960:2005 and BS7499 operational standards.
Can you provide corporate event security?
Yes, our experienced team delivers tailored security solutions for corporate events, festivals, and private functions, with staff selection based on event profile and client requirements.
Reviews (5)
Ashlea Allington
Jun 16, 2021
Report
Excellent company to work for (seems like a rarity in the security industry) plenty of hours to go at and opportunities available in all aspects of security, management are very responsive when Iv needed to contact them and staff welfare is good. They're shift manager seems flexible and has been able to work with me when it comes to commitments outside of work. Pay is what's expected for security within the area which is primarily Cumbria and SW Scotland but they do have sites further afield. Whilst working for them iv been offered several training courses like emergency first aid at work, first aid for mental health, CCTV and counter terror, which all goes well on the old CV. Overall I'm exceptionally happy working for them.
Ron Wood
May 20, 2021
Report
Hi all, i have employed the services of this company for over 15 years i have always found them very professional, trustworthy, and very willing to help out in any way they can. I can highly recommend them for all your security needs, and we look forward to dealing with them again as soon as the pubs can re-open. p.s the review from a Ronnie Wood is not me.
Makenzie Lever
Mar 09, 2021
Report
Long running company with plenty of work. long shifts, but you need to put the hours in to earn the wages. they dont like unreliability - i got a warning for this at the beginning but all my fault and i learned from it. happy enough though, with regular work., always paid on time.
Marcus Thorpe
Feb 13, 2021
Report
Worked for the company for over 3 years and would highly recommend, great thing is with the company my training was enhanced from a a sg to Cp, pit training was given, and when I fell on hard times the owner ensured my family was looked after, can't wait for the next 3 years to see what more brings, well done protect and all the team
Ryan Smith
Jan 21, 2021
Report
Had a great couple of years working for Pro-tect UK pay was always correct and on time and the staff were all friendly and helpful. Only left due to change of circumstances in personal life.