Business Details
21 Years
experience
Emergency
services
Your Trusted Locksmith in Telford
Established in 2005, A W Locksmiths is a family-run business serving Telford and surrounding areas with over 18,000 satisfied customers. Our 20 years of combined experience in domestic and commercial locksmith services ensure expert solutions for lock replacements, emergency access, and security upgrades. As Trading Standards Accredited members of the Shropshire, Telford and Wrekin Trader Register for over 15 years, we guarantee 12-month parts and labour warranties on all work.Our team provides transparent pricing with no call-out fees, offering honest quotes and card payment options. With 24/7 emergency response times averaging under 45 minutes, we serve over 20 letting agencies and maintain a 5-star Google review rating from 100+ clients.
Services
Emergency lock opening
UPVC security upgrades
Lock replacements
Key cutting
Burglary repairs
Garage lock installations
Window lock fitting
Digital lock systems
Insurance-approved upgrades
Patio door security
Details
- Year established: 2005
Highlights and features
- Family-run business with 20 years' local experience
- No call-out fees with transparent pricing
- 12-month parts and labour guarantee
- Trading Standards Accredited members since 2005
- Over 18,000 satisfied customers in Telford
Associations and certifications
- Trading Standards Accredited
- Shropshire, Telford and Wrekin Trader Register
What people say
Prompt and reliable service
Excellent service
Super response times
Speedy and efficient
Friendly and helpful
Services
Emergency lock opening
Our rapid response team provides 24-hour emergency lock opening services for residential and commercial properties. Using non-destructive techniques, we gain access to locked premises within 45 minutes of your call. Customers praise our technicians' efficiency and professionalism during stressful situations, with many reporting resolution times under 30 minutes. All emergency work includes post-service advice to prevent future lockouts.
UPVC security upgrades
We specialise in upgrading UPVC doors to British Standard 3-star security specifications. Our technicians install anti-snap cylinders, reinforced handles, and multi-point locking systems to meet insurance requirements. Each upgrade includes a comprehensive security assessment and tailored recommendations. Customers benefit from enhanced protection against forced entry while maintaining aesthetic appeal of their existing door systems.
Lock replacements
We supply and fit all types of locks including mortice, euro cylinder, and digital systems. Our technicians assess existing security levels and recommend appropriate replacements meeting British Standards. The service includes key cutting for existing systems and full operational testing. Customers receive written guarantees covering both parts and labour for 12 months post-installation.
Burglary repairs
Our emergency burglary repair service restores security to damaged doors and windows within hours. We replace broken locks, repair door frames, and install temporary security measures. The team works directly with insurance companies to streamline claims processes. All repairs meet current security standards and come with our 12-month workmanship guarantee.
Key cutting
We provide on-site key cutting services for most lock types including traditional mortice and modern euro cylinders. Our technicians cut keys to match existing locks or create master key systems for commercial properties. The service includes key coding advice and security recommendations. Customers can order additional keys during any service visit without extra call-out charges.
People
Andy Walton
Owner & Lead Locksmith
Andy Walton established A W Locksmiths in 2005 after 19 years' experience in the security industry. He personally handles all emergency calls and oversees technical operations. His expertise in modern lock systems and commitment to customer service have earned the business its leading local reputation.
Questions
Do you offer 24-hour emergency locksmith services?
Yes, we provide 24-hour emergency services with average response times under 45 minutes. Our technicians are available every day of the year for lockouts and security emergencies.
Are your locksmiths accredited professionals?
We are Trading Standards Accredited members of the Shropshire, Telford and Wrekin Trader Register with 15+ years' membership. All technicians hold current DBS checks and industry certifications.
What areas do you cover?
We operate throughout Telford, Shropshire, and surrounding areas including Wellington, Newport, and Bridgnorth. Our rapid response team serves both urban and rural locations across the region.
Do you offer guarantees on your work?
All services include a 12-month guarantee covering both parts and labour. This includes emergency repairs, lock replacements, and security upgrades performed by our certified technicians.
Can you help with insurance-approved security upgrades?
Yes, we specialise in insurance-compliant security upgrades including British Standard mortice locks and 3-star UPVC systems. Our technicians provide written certification for insurance purposes.
What payment methods do you accept?
We accept card payments on-site and provide itemised receipts for all services. No surcharges apply for card transactions, and we offer interest-free payment plans for larger jobs.
Reviews (4)
Sophie North
Jun 11, 2022
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Emailed in the evening and he came out next morning. Really professional and knowledgeable. I wouldn't hesitate to use him again.
Nicola Griffin
May 10, 2022
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Andy came out straight away to remove a broken key in the lock. Super service, best price locally. Thanks so much. Would recommend.
Christopher Gandy
Apr 19, 2022
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Great and efficient service! After finding my key was stuck in my lock late in the evening I decided to call A W Locksmiths for help. Within less than thirty minutes they arrived, removed the key and improved the lock mechanism. I would highly recommend them to anyone looking for a trustworthy, knowledgable and friendly locksmith.
Nadeem Shaikh
Mar 08, 2022
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My wife & I recently moved house to the outskirts of Telford & needed our exterior locks changed, along with a few repairs. I called Andy in the morning & luckily he was working nearby later that same day, so he squeezed us in. He arrived on time, completed all the work quickly & efficiently, at a very reasonable price & was professional & friendly throughout. We would have no hesitation in recommending AW Locksmiths to friends, family & work colleagues. A great guy, doing great work. Thanks again Andy!
