Business Details
10 Years
experience
Emergency
services
Smart Security Solutions in Penarth
Established in 2016 by Gerard Norman, Future CCTV & Security Systems brings over two decades of expertise in the security sector to deliver tailored solutions for residential and commercial clients. Our mission is to provide expert advice, cutting-edge technology, and exceptional service, ensuring every customer receives reliable protection. We specialise in smart CCTV systems, intruder alarms, door entry solutions, and access control, with capabilities to upgrade legacy systems or install new infrastructure. Our team prioritises clear communication, offering free consultations and transparent payment terms, including a 50% deposit before installation.As a Which? Trusted Trader, we adhere to rigorous standards, providing warranties and a responsive complaints process to maintain client trust. With experience spanning HD CCTV, remote monitoring, and hybrid security technologies, we combine technical proficiency with a commitment to customer satisfaction, ensuring properties and vulnerable individuals remain safeguarded through innovative, budget-friendly solutions.
Services
Smart CCTV
Intruder Alarms
Door Entry Systems
Access Control
Remote Monitoring
Details
- Year established: 2016
Highlights and features
- 20 years of expertise in security systems design and installation
- Specialise in smart technology integration for CCTV and alarms
- Offer free, no-obligation quotations and site surveys
- Provide transparent payment terms with 50% deposit clarity
- Accredited by Which? Trusted Trader for consumer protection
Associations and certifications
- Which? Trusted Trader
Services
Smart CCTV
Our smart CCTV systems enable real-time property monitoring via smartphones, utilising existing cabling or new HD infrastructure. We offer upgrades for older systems and full installations, ensuring compatibility with Wi-Fi or 3G/4G networks. Solutions cater to residential and commercial needs, providing high-definition footage accessible globally for enhanced security.
Intruder Alarms
We design and install wired, wireless, and hybrid intruder alarm systems with smartphone integration. Services include system upgrades, battery replacements, and external bell installations. Our solutions offer push notifications for arming/disarming events, ensuring immediate alerts for property owners while maintaining reliability through professional-grade components.
Access Control
Our access control solutions provide tiered security for businesses and schools, allowing customised entry permissions. Systems integrate with door intercoms, telephone exchanges, and automatic gates, supporting time-based access restrictions. Managed solutions include staff attendance tracking and remote administration capabilities for enhanced operational efficiency.
System Repairs
We repair all brands of CCTV and alarm systems, conducting fault diagnosis and component replacements. Services include major system servicing packages with battery and bell replacements, ensuring long-term functionality. Our technicians utilise diagnostic tools to resolve issues efficiently, minimising downtime for residential and commercial clients.
Remote Monitoring
Our remote monitoring service connects CCTV systems to broadband networks, enabling global access via smartphone apps. Features include motion detection alerts, cloud storage options, and integration with existing security infrastructure. This service ensures continuous property oversight for homeowners and businesses requiring real-time security updates.
People
Gerard Norman
Founder
Gerard Norman established Future CCTV after a 20-year career in the security sector. His expertise spans system design, installation, and maintenance, focusing on smart technology integration. Committed to customer satisfaction, he ensures all projects meet rigorous standards while maintaining Which? Trusted Trader accreditation for consumer protection.
Questions
What security systems do you install?
We install smart CCTV, intruder alarms, door entry systems, and access control solutions for residential and commercial properties.
Can you upgrade existing security systems?
Yes, we upgrade legacy CCTV and alarm systems using existing infrastructure to reduce costs while improving performance.
Do you offer remote monitoring services?
Yes, our smart systems allow remote monitoring via smartphone apps with Wi-Fi or mobile signal connectivity.
What payment methods do you accept?
We accept bank transfers and in-person chip & PIN card payments, with 50% deposit required before installation.
How quickly do you respond to service requests?
We aim to respond to complaints within 2 working days and provide resolution timelines during initial consultations.
Are your services covered by warranties?
Yes, our installations include warranties, and we offer a major service package for ongoing system reliability.
Reviews (1)
Stuart Davies
Nov 16, 2019
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Excellent service from Gerard at Future CCTV. Always helpful and very quick assistance. Stuart Davies- Building Surveyor Shaw Healthcare
