Absolute Security

Business Details

37 Years

experience

Emergency

services

Your Trusted Security Partner in Godalming

Since our establishment in 1989, we have dedicated ourselves to safeguarding homes, workplaces, and public spaces across the South East. Our expertise spans fire prevention, intrusion detection, access control, and CCTV systems, supported by a team of certified professionals committed to delivering tailored security solutions. With over 30 years of industry experience, we maintain ISO9001 certification and hold gold-level accreditation from the National Security Inspectorate.

Our partnerships with leading manufacturers and adherence to BSIA and BAFE standards ensure cutting-edge technology integration. We pride ourselves on 24/7 technical support, cloud-managed systems for localised responsiveness, and a customer retention rate reflecting our commitment to reliability and transparency. Our independent ownership allows unbiased recommendations, prioritising client needs over proprietary products.

Services

Intruder Alarms CCTV Systems Access Control Fire Prevention Automatic Gates

Details

Year established: 1989

Highlights and features

We offer 30+ years of dedicated security and fire protection expertise.
Our ISO9001 certification guarantees quality management standards.
We provide 24/7 technical support and cloud-managed system monitoring.
Our NSI Gold accreditation ensures industry-leading installation practices.
Independent ownership allows unbiased, client-focused security solutions.

Associations and certifications

National Security Inspectorate
British Security Industry Association (BSIA)
BAFE
ISO9001
Safe Contractor

What people say

Very professional Excellent customer service Quick response Reliable company Knowledgeable staff

Website

Update Listing

Services

Intruder Alarms

Our intruder alarm systems combine wireless sensors, remote monitoring, and cloud connectivity for comprehensive property protection. Designed for residential and commercial properties, these systems offer real-time alerts via mobile apps and integrate with CCTV for enhanced security. With NSI Gold-accredited installations and 24/7 technical support, we ensure reliable detection and rapid response to unauthorised access attempts.

CCTV Systems

We install high-resolution CCTV systems featuring HD recording, night vision, and remote access via smartphone apps. Our solutions include both wired and wireless options with cloud storage capabilities. Backed by NSI Gold accreditation, our installations meet police response standards while maintaining discreet aesthetics for residential and commercial properties across Surrey.

Access Control

Our access control solutions provide secure identity verification through keypads, card readers, and biometric systems. Ideal for corporate offices and sensitive areas, these systems integrate with existing security infrastructure while offering flexible user permissions. ISO9001-certified installations ensure compliance with data protection regulations and physical security requirements.

Fire Prevention

We supply and install Grade A fire alarm systems meeting Surrey Fire Service requirements for automatic response. Our solutions include smoke detectors, heat sensors, and emergency lighting with BAFE-certified installations. Systems integrate with security networks while maintaining compliance with current fire safety legislation for residential and commercial properties.

Automatic Gates

Our automated gate systems combine security with convenience through remote control, keypad, and intercom integration. Available for residential driveways and commercial premises, installations include safety sensors and backup power options. ISO9001-certified engineers ensure compliance with safety standards while maintaining aesthetic integration with existing property features.

People

Ann-Marie MacDonald

Sales Secretary

With over 15 years at Absolute Security, Ann-Marie serves as the primary customer contact point. Her extensive knowledge of security systems and commitment to client satisfaction ensures smooth communication between customers and technical teams during installations and support cases.

Sandy Busek

Director

As co-owner and director, Sandy oversees operational strategy and service delivery standards. With technical expertise spanning three decades, he ensures installations meet NSI Gold and ISO9001 requirements while maintaining the company's independent approach to client-focused security solutions.

James Lewis

Director

James co-owns and manages technical operations, focusing on innovation in security technology integration. His 25+ years in the industry drive continuous improvement in fire detection systems and cloud-managed monitoring solutions, ensuring compliance with evolving safety regulations and industry standards.

Jed

Installation Engineer

Jed specialises in residential security installations, known for his patient approach to system demonstrations. With BAFE-certified fire detection expertise, he ensures seamless integration of alarm systems with smart home technologies while maintaining clear customer education on system operation.

Jon Moon

Technical Support Engineer

Jon provides 24/7 emergency response and system upgrades, praised for his technical proficiency and clear communication. His NSI Gold-accredited work includes complex system diagnostics and cloud connectivity solutions, maintaining the 96.5% first-time fix rate across Surrey and the South East.

Questions

Do you offer 24/7 emergency security support?

Yes, our 24/7 technical support team responds to emergencies with a 96.5% first-time fix rate. Call 01483 791515 for urgent assistance.

Are your installations police response approved?

Our NSI Gold-accredited CCTV and intruder systems meet police response requirements. Fire detection systems comply with Surrey Fire Service Grade A standards.

Can I control security systems remotely?

All new installations include cloud-managed systems accessible via smartphone apps for real-time monitoring and control from any location.

Do you work with existing security systems?

Yes, we upgrade and integrate with legacy systems. Recent projects combined new equipment with existing infrastructure while improving functionality and reliability.

What accreditations do you hold?

We maintain ISO9001 certification, NSI Gold accreditation for CCTV/intruder systems, BAFE fire protection certification, and Safe Contractor health & safety compliance.

How quickly can you install a system?

Most residential installations complete within 1-2 days. Commercial projects schedule according to client requirements, with emergency installations prioritised through our 24/7 service.

Reviews (7)

Write a Review

Mary

Apr 08, 2022 Report

Our installation engineer John was helpful and efficient. He explained our new system clearly and dealt expertly and kindly with our over-friendly young dog

Ronald Mcdonald

Jun 02, 2020 Report

Unfortunately, zero stars is not an option. When I moved to a new home I contacted this company to get a quote. They tried to blackmail me into signing a contract. No excuse for this kind of behaviour. Terrible owner. Please don't use! Reply to Owner: We both know what really happened. It is how you carry out business. If anyone reading this is thinking of using this company, please don't!

Michelle Daniels

Jun 15, 2019 Report

I just want to thank the team for their prompt and attentive service. We've had our alarm from Absolute Security for a number of years now. With a recent extension to the property we needed to reconfigure the security arrangements several times during the construction phase. The team always dealt with our questions and requirements promptly and professionally. Their security knowledge and expertise was a great help.

Tim Newman

Jun 11, 2019 Report

Unfortunately have to share a very bad experience. Absolute Security installed an alarm at a house I have just purchased, and while doing some work I disturbed an alarm cable. This triggered the alarm, and putting in the code wasn't enough to prevent it subsequently going off again. it needed the engineers' code to reset it which they had. I rang the helpline and was told that because I didn't have an active contract with them, there was nothing they could do, despite it being 10:30pm at night and I was about to leave the house as it was empty.

I even offered to pay, but they refused to offer anything. After a lot of persistence, I was passed to an engineer who told me I could leave the alarm and it wouldn't go off again. It subsequently went off at 3am and 5am, waking my neighbour who had to come round and turn if off each time. Bear this in mind before taking out any contract with them.

Dareash

Jun 26, 2017 Report

A great company, the engineer that done work at my house was great. He is called Gavin. Very skilful guy

Sam Bowen

Nov 07, 2015 Report

I am an insurance broker working in Guildford and London. I have recommended my clients to Absolute Security for around 4 years for security and fire systems. The service provided by the team has always been first class and if any problems do occur they go above and beyond to ensure they are resolved quickly and efficiently.

Jonny Norton

Dec 01, 2011 Report

Very professional and proficient company. Installed our CCTV system a few weeks ago quickly and with no fuss. They continue to support our company's needs in Surrey. Highly recommended.