Business Details
29 Years
experience
Emergency
services
Your Trusted Security Partner in Kilmarnock
Established in 1997, Fortress Security Alarms began as a small team of three professionals in Kilmarnock and has grown into a leading security solutions provider across Scotland. Our team of over 50 employees and apprentices delivers cutting-edge technology and exceptional customer service to domestic and commercial clients. We specialise in alarm systems, CCTV, fire safety, and smart systems, ensuring premises remain secure with minimal disruption. Our commitment to innovation has allowed us to serve government agencies for nearly two decades, protecting public buildings including schools and listed heritage sites. We prioritise integrity, teamwork, and value for money, maintaining long-term relationships with clients through transparent practices and tailored solutions.Our investment in staff development ensures our engineers are equipped to handle complex installations and maintenance tasks. With a focus on community engagement, we support local charities and apprenticeship programs, reflecting our dedication to both professional excellence and social responsibility. Our 24/7 monitoring services provide clients with continuous protection, while our apprenticeship scheme fosters the next generation of skilled technicians. This combination of technical expertise, ethical standards, and community focus has solidified our reputation as Ayrshire's leading security provider.
Services
CCTV
Door Entry
Automatic Doors
Electrical
Smart Systems
Fire Alarms
Fire Extinguishers
Intruder Alarms
Maintenance
Details
- Year established: 1997
Highlights and features
- We have over 20 years of experience protecting public buildings for government agencies
- Our 24/7 alarm monitoring service ensures continuous security coverage
- We offer wireless home security systems that accommodate pets
- Our apprenticeship program develops skilled engineers for complex installations
- We maintain long-term client relationships through transparent business practices
What people say
Dedication and professionalism
Outstanding project delivery
Complete control of access
Experienced team support
Effective crime prevention
Services
CCTV Systems
Our advanced CCTV systems provide comprehensive security coverage for residential and commercial properties. Using state-of-the-art technology, we install high-resolution cameras with remote monitoring capabilities that allow property owners to check their premises from anywhere in the world. Our systems include night vision, motion detection, and cloud storage options to ensure complete security and easy access to recorded footage.
Fire Alarms
We design and install fire alarm systems that meet current safety regulations for both domestic and commercial properties. Our solutions include wired and wireless options with interconnected detectors that provide early warning of potential fire hazards. We also offer regular maintenance contracts to ensure ongoing compliance and optimal system performance, including staff training for public buildings.
Intruder Alarms
Our intruder alarm systems combine cutting-edge technology with reliable protection for homes and businesses. We offer wireless options that avoid cable installation while providing 24/7 monitoring services. Our systems can be integrated with other security features like door entry systems and CCTV, with customised solutions for different property types including listed buildings and commercial warehouses.
Smart Systems
Our smart security systems allow complete control of property security from mobile devices. These integrated solutions combine alarm systems, CCTV, and access control features that can be managed remotely. The technology enables real-time alerts, remote monitoring, and system customisation through smartphone apps, providing enhanced security and convenience for modern property owners.
Access Control
We provide advanced access control solutions including automatic door entry systems and ANPR (Automatic Number Plate Recognition) technology. Our systems allow property owners to manage entry permissions through keypads, card readers, or number plate recognition. These solutions are particularly effective for commercial properties requiring secure employee access and visitor management systems.
People
Mark Raymond
Managing Director and Co-Founder
Co-founded Fortress Security Alarms in 1997 and grew the business from three to over 40 employees. Focuses on strategic development while maintaining commitment to quality and customer service. Actively involved in community initiatives and staff development programs.
William Sivewright
Sales Director and Co-Founder
Co-founder with over 25 years' experience in security solutions. Specialises in identifying new technologies and procedures to enhance service offerings. Maintains strong client relationships while overseeing sales operations and business development strategies across Scotland.
Stuart Wiggins
Technical Director and Co-Founder
Technical expert responsible for system design and implementation since 1997. Oversees engineering team and ensures technical excellence in all installations. Provides specialist support for complex projects involving listed buildings and public sector contracts requiring heritage-sensitive solutions.
Alan Cuthbert
Operations Manager
Joined in 2008 and progressed from storeman to operations management. Coordinates daily operations and logistics for installation teams. Ensures efficient service delivery while maintaining high standards of customer satisfaction across domestic and commercial contracts.
Stewart Fulton
Operations Supervisor
Product of the company's apprentice scheme with over 15 years' experience. Supervises field engineers and apprentices while providing hands-on technical support. Maintains quality control standards during installations and maintenance visits across Ayrshire and surrounding regions.
Questions
What areas do you cover for security installations?
We provide security solutions throughout Scotland, with particular expertise in Ayrshire, Glasgow, Edinburgh, and Galashiels.
Do you offer 24/7 monitoring services?
Yes, we provide continuous 24/7 alarm monitoring for both residential and commercial properties across our service areas.
Can you install security systems in listed buildings?
Yes, we specialise in heritage-sensitive installations having completed projects at historic sites like Dean Castle and County Buildings in Ayr.
Do you provide maintenance for existing security systems?
Yes, we offer comprehensive maintenance contracts for all security systems including fire alarms, CCTV, and intruder detection equipment.
Are your engineers certified for security installations?
All our engineers are fully certified with industry-recognised qualifications including BS5306 parts 3 & 8 for fire extinguisher services.
Do you offer smart security solutions for homes?
Yes, our smart systems allow complete security control from mobile devices with features like remote monitoring and real-time alerts.
Reviews (6)
Lorna Low
Dec 10, 2021
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Been sold an absolute turkey of an alarm. Hasn't worked properly since the day it w as installed. They send out engineers that have had no training or knowledge of the System. Wouldn't recommend. Company contacted us and rectified the issues. Credit where its due.
Jeniffer Sutherland
Jun 27, 2021
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We recently had CCTV and Intruder alarm fitted in our home. Excellent service from the staff in the office to the engineers in our home. Easy system to use, great quality camera picture and would highly recommend. Thank you.
J. H.
Jun 17, 2021
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Fantastic service from discussion of our security needs to changing our alarm. We wanted to update our old alarm system supplied by fortress to a more modern alarm that could be controlled via an app and receive notifications if we were away from home. Superb service from all of the team, would highly recommend.
John Robertson
Jun 07, 2021
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First class service. Always available to help with any queries we've had as well as friendly respectful engineers when they were out fitting our alarm and cameras
Dougie Gold
Jun 02, 2021
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Excellent contractor to deal with all your CCTV, Door Access, Intruder, Fire and Electrical works, efficient and quality driven business and very easy to work with. Highly recommended.
Elizabeth Wallace Bridal Alterations
May 23, 2021
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I have CCTV, alarms, fire alarms and everything covering my business from Fortress. Excellent service, always available should I have questions about the system, and always friendly. I decided to have more storage added to my system and they came out no problem, explained everything to my staff step by step what had been done, and then showed them how to use it. Couldn't recommend Fortress enough!
