Business Details
15 Years
experience
Emergency
services
Trusted Keyholding & Security Services in London
City Keyholding has been a trusted name in the keyholding and security services industry since 2011, built on decades of combined expertise from our leadership team. Our founder, Geoff Davies, brings over 40 years of security industry experience, including 20+ years specialising in keyholding and alarm response, while Director Liz Salter leverages her 16-year IT background to ensure our technology-driven solutions remain cutting-edge. We pride ourselves on delivering tailored security solutions that adapt to each client's unique requirements, whether for commercial or residential properties. Our commitment to excellence is reflected in our industry-leading customer retention rates and numerous referrals from satisfied clients across the UK. We maintain transparency in operations, offering services like free site surveys and no additional charges for remote keyholding, while our SIA-certified personnel ensure professional handling of emergencies. Our approach combines rapid response times with intelligent call prioritisation, focusing on genuine security threats rather than technical faults. We provide comprehensive documentation after every service interaction, including photographic evidence and detailed reports, which have proven invaluable for insurance claims. Our dedication to continuous improvement and client satisfaction has positioned us as a leading alternative to unreliable keyholding providers, with a growing network of properties secured nationwide.
Services
Keyholding
Alarm Response
Mobile Patrols
Locks & Unlocks
House Checks
Empty Property Checks
Lone Worker Welfare
Fire Alarm Testing
Security Guards
Details
- Year established: 2011
Highlights and features
- Decades of combined experience in security and technology sectors
- Tailored security solutions adapted to individual property requirements
- Industry-leading customer retention rates through reliable service
- SIA-certified personnel ensuring professional security response
- Transparent pricing with no hidden charges for core services
Associations and certifications
- SIA (Security Industry Authority)
What people say
Happy customers
Highly recommended
Tailored solutions
Reliable service
Excellent documentation
Services
Keyholding
We securely store your property keys to enable rapid response to alarms or emergencies. Our service ensures immediate access for security interventions while maintaining strict key control protocols. Clients benefit from 24/7 availability and documented procedures that meet insurance requirements for commercial and residential properties.
Alarm Response
Our trained personnel respond to alarm activations round the clock. We assess situations, secure premises, and coordinate with authorities when necessary. The service includes detailed reporting with photographic evidence to support insurance claims and improve future security measures for your property.
Mobile Patrols
Customisable patrols prevent unauthorised access to your premises at a fraction of permanent guard costs. We adapt frequency, timing, and specific tasks like lighting checks or mail collection to match your security requirements and risk profile.
Empty Property Checks
Regular inspections for vacant properties help prevent vandalism and detect issues early. Our checks include security assessments, utility inspections, and comprehensive reporting with photographic documentation to satisfy insurance mandates and protect your asset.
Security Guards
Temporary deployment of SIA-certified guards for high-risk situations. Available for minimum 8-hour shifts, our guards provide visible deterrence and active security management during incidents like post-break-in periods or construction projects.
People
Geoff Davies
Director
With over 40 years in security and 20+ years specialising in keyholding, Geoff brings extensive industry expertise. He has managed security for unique sites including museums and marine properties, ensuring tailored solutions for diverse client needs.
Liz Salter
Director
Liz applies her 16-year IT background to enhance operational efficiency. Her technical expertise ensures our systems remain advanced while maintaining user-friendly interfaces, supporting seamless service delivery across all client interactions.
Questions
What is keyholding and how does it work?
Keyholding involves securely storing your property keys to enable rapid response to alarms or emergencies. We dispatch trained personnel to handle security incidents when needed.
Do you offer services outside London?
We provide keyholding and security services across the entire UK, supporting both commercial and residential properties in various locations.
How quickly do you respond to alarms?
While we cannot guarantee specific response times due to variables like traffic, we prioritise potential break-ins and continuously monitor our response efficiency.
Can I customise response times for my property?
Yes, we tailor our response to your specific security needs, including setting time windows and specifying alarm activation types we should respond to.
What happens if my property gets damaged?
We arrange immediate boarding-up services and remain on-site until repairs complete, ensuring your property remains secure following incidents like break-ins.
Reviews (1)
G. C.
Mar 06, 2021
Report
A very good security service provided day and nights. Incident reports with findings issued after every callout. City keyholdings Ltd have covered out of hours alarm callout for our school for the last 6 years.