Business Details
38 Years
experience
Emergency
services
Trusted Security Solutions in Hornchurch
City Alarms is a family-run business established in 1988, specialising in the installation and maintenance of advanced security systems across London and the Home Counties. With over 35 years of experience, we provide tailored solutions including Intruder Alarms, Fire Alarms, CCTV, and Access Control Systems, all designed to meet individual client needs. Our commitment to quality is evidenced by our NSI Gold accreditation and Which? Trusted Trader endorsement, ensuring compliance with the highest industry standards. Our team of fully vetted engineers, with 10-year security clearances, delivers installations to current British and European regulations, prioritising customer satisfaction through free surveys and no-obligation quotations. We maintain full transparency with 1-year contracts that can be cancelled anytime, alongside 2-year warranties on maintained systems.As a police-approved provider, we utilise cutting-edge technology, including 24/7 remote monitoring, to guarantee robust protection for residential and commercial properties. Our reputation is built on repeat business and referrals, reflecting our dedication to reliability and trustworthiness. We exclusively employ direct staff, avoiding subcontractors, and ensure all clients retain full ownership of installed systems. With a 100% customer satisfaction rating from surveys, we remain focused on continuous improvement through feedback mechanisms. Our approach combines technical expertise with personalised service, ensuring clients receive solutions that align precisely with their security requirements.
Services
Intruder Alarms
Fire Alarms
CCTV Systems
Access Control
Details
- Year established: 1988
Highlights and features
- We have over 35 years of experience in security systems.
- Our systems are NSI Gold accredited and police-approved.
- We use only direct engineers with 10-year security clearances.
- We offer 1-year contracts with no hidden fees.
- We provide 2-year warranties on maintained systems.
Associations and certifications
- NSI (National Security Inspectorate)
- Which? Trusted Trader Scheme
What people say
100% satisfaction rating
Repeat business and recommendations
Services
Intruder Alarms
City Alarms designs and installs Intruder Alarms to EN50131 European standards, offering Grades 1-4 protection. Systems include infrared motion detectors, control panels, and police-approved monitoring. Installations meet British and European regulations, with ownership retained by clients. Our engineers, with 10-year clearances, ensure no subcontractors are used.
Fire Alarms
We provide Fire Alarm systems compliant with current British standards, including smoke detectors, manual call points, and sounders. Systems are designed for residential and commercial properties, with 24/7 monitoring available. Installations adhere to latest safety regulations, ensuring rapid response to fire incidents.
CCTV Systems
Our CCTV solutions feature high-definition IP cameras, including dome and bullet models, with remote viewing via app. Systems are tailored through on-site surveys, offering covert or visible deterrence. Footage is stored locally, with options for cloud integration to enhance security monitoring.
Access Control
City Alarms installs Access Control Systems managing pedestrian and vehicle access, including audio/video intercoms and electronic releases. Systems control entry permissions, ensuring only authorised personnel access designated areas. Solutions integrate with security surveys for optimal property protection.
People
Andrew
Founder and Director
Andrew established City Alarms in 1988, leveraging decades of security expertise to lead installations and client consultations. His vision prioritises customer trust through accredited systems and transparent service delivery.
Questions
What services does City Alarms offer?
We provide Intruder Alarms, Fire Alarms, CCTV, and Access Control Systems for residential and commercial properties.
Are your security systems accredited?
Yes, we hold NSI Gold accreditation and are part of the Which? Trusted Trader Scheme.
Do you offer 24/7 monitoring?
All our systems include 24/7 remote alarm monitoring for continuous protection.
Can I cancel my contract anytime?
We offer 1-year contracts that can be cancelled at any time without penalty.
Do I own the installed security system?
Yes, you retain full ownership of all installed systems with no rental agreements.
How experienced is your team?
Our engineers have 10-year security clearances and we’ve served clients since 1988.
Reviews (2)
Sukhdev Sid Sanger
Mar 25, 2022
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I had a small issue with my alarm, i was offered some great advice which helped resolve my issue. This is a great business which puts ethics in front of business and I felt my moral duty to express my experience.
David Medcalf
Sep 12, 2018
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First class service, very nice people. Our family has 5 alarms with them going back over 15 years and never had any problems.
